Accommodation Manager

Haulfryn Ltd.; United Kingdom; On-site; GBP 36,000 - 52,000; Full time

Benefits offered by this job

Discounted Holidays

Discounted Meals

30 Days Holiday

Company Sick Pay

Pension Scheme & Life Assurance

90 years of family values

Job summary

Haulfryn Ltd. is seeking an experienced Accommodation Manager to lead the accommodation operations at Finlake Holiday Resort. You will oversee housekeeping and hot tub operations, lead a team and ensure guests enjoy a five‑star stay.

Join a company with 90 years of family values and a commitment to sustainability, offering holidays, meals discounts, generous leave and a supportive environment for career growth.

Qualifications

• Experience in management or supervision within hospitality operations.
• Strong leadership and people management abilities.
• Excellent organisational and time management skills.
• Attention to detail and high presentation standards.

Responsibilities

• Lead day-to-day accommodation operations including housekeeping and hot tub.
• Plan resources to meet occupancy and demand.
• Ensure cleaning, maintenance and presentation meet five-star standards.
• Develop and coach teams to deliver exceptional service.
• Collaborate with maintenance and wider teams to prep guest-ready accommodation.
• Oversee hot tub compliance, testing and safety procedures.
• Address guest concerns and drive continuous improvement using KPIs.

Skills

Previous management

Strong leadership

Organisational skills

Time management

Attention to detail

Customer service

Health & Safety COSHH

Hot tub operations

Facilities monitoring

Tools

ParcVu

PWTAG/BISHTA

Job description

Location:FinlakeHoliday Resort, TQ13 0EJ

Hours:Full-time, 40 hours per week

Job Type:Permanent

Are you an experiencedhospitality leader with a passion for high standards, operationalexcellence and delivering exceptional guest experiences?

At Haulfryn, we’re looking foranAccommodation Managerto lead our accommodationoperations atFinlake Holiday Resort. This is an exciting opportunityto oversee housekeeping and hot tub operations, lead a dedicated team andplay a key role in ensuring every guest enjoys a five-star stay.

If you thrive in a fast-pacedenvironment, take pride in presentation standards and enjoy leading teams tosuccess, we’d love to hear from you.

Why Join Us?

We believe in rewarding your hardwork with a supportive and inspiring environment. Here’s what we offer:

• Discounted Holidays at our picturesque UKholiday parks
• Discounted Meals at on-site restaurants
• 30 Days Holiday (including bank holidays),increasing to 35 days with service
• Company Sick Pay
• Pension Scheme & Life Assurance
• Be part of a company with 90 years of family valuesand a commitment to sustainability

What You’ll Do

As Accommodation Manager,you will:

• Lead the day-to-day operation of theAccommodation department, ensuring high standards across housekeepingand hot tub operations
• Plan and organise resources effectively tosupport occupancy levels and operational demands
• Ensure all accommodation and hot tubs arecleaned, checked, maintained and presented to five-star standards
• Lead, motivate and develop teams to deliverexceptional service and operational performance
• Work closely with maintenance, sublet and wideroperational teams to ensure accommodation is guest-ready on time
• Oversee hot tub compliance, including watertesting, microbiological controls and safety procedures
• Act as a point of escalation for guestconcerns relating to accommodation presentation, cleanliness, or hot tuboperations
• Monitor KPIs, guest feedback, audit resultsand operational standards to drive continuous improvement
• Ensure full compliance with Health &Safety, COSHH and company procedures
• Oversee stock control of cleaning supplies,chemicals, linen and operational equipment

Who We’re Looking For

You will bring:

• Previous management or supervisory experiencewithin housekeeping, accommodation hire, hospitality, or a similaroperational environment
• Strong leadership skills with the ability tomotivate, coach, and develop teams
• Excellent organisational, communication and timemanagement skills
• A strong eye for detail and commitment tomaintaining high standards
• Confidence handling customer concerns andmaking sound operational decisions
• Good understanding of Health & Safety andCOSHH requirements
• Experience with hot tub operations or watertesting
• PWTAG or BISHTA accreditation
• Familiarity with ParcVu or similar systems
• Experience monitoring KPIs and quality standards

Why Choose Haulfryn?

With 90 years of expertise, we’reproud to be one of the UK’s leading holiday park operators. What sets us apart?

• Exceptional Locations:Work in a place thatinspires
• Family Values:Join a supportive,community-focused team
• Nurturing Nature:Sustainability is at theheart of what we do.

Take the next step in yourhospitality leadership career

In line with the requirementsof the Immigration, Asylum and Nationality Act 2006, all applicants must beeligible to live and work in the UK. Documented evidence of eligibility will berequired from candidates as part of the recruitment process.