Leisure Centre Receptionist — Free Gym & 21 Days Holiday

Serco Limited; Birmingham; Presencial; GBP 15.000 - 22.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Free gym membership for you and your 1

Free safeguarding training and DBS

Free swimming lessons for one child

21 days' holiday + bank holidays

Pension contribution match

Training and development opportunities

Employee Assistance Programme

Discounts at retailers

Moreleisure benefits

Descripción de la vacante

Serco Limited, on behalf of Birmingham Community Leisure Trust, is seeking a Receptionist at Erdington Leisure Centre in Birmingham. The role involves greeting visitors, handling inquiries, and supporting daily operations to promote active, healthy lifestyles within the community.

You will manage bookings, process payments, and assist with memberships while upholding safety and service standards in a welcoming environment.

Formación

• Excellent customer service and communication skills.
• Experience in high-volume customer-facing environments.
• Able to learn new digital processes and use front-of-house systems.

Responsabilidades

• Welcome customers and provide excellent service in person and by phone.
• Operate front-of-house systems and process payments.
• Balance daily income and assist banking procedures.
• Manage facility bookings and respond to customer inquiries.
• Promote memberships and services offered by the Trust.
• Display promotions and support marketing activities.
• Follow health and safety procedures to keep the venue welcoming.

Conocimientos

Customer service

Communication

Computer systems

Team player

Herramientas

POS systems

Descripción del empleo

Serco Limited, on behalf of Birmingham Community Leisure Trust, is seeking a Receptionist at Erdington Leisure Centre in Birmingham. The role involves greeting visitors, handling inquiries, and supporting daily operations to promote active, healthy lifestyles within the community.

You will manage bookings, process payments, and assist with memberships while upholding safety and service standards in a welcoming environment.