Receptionist at Leisure Centre – Free Gym & Benefits

Serco Limited; Bletchley; On-site; GBP 11,000 - 17,000; Part time

Benefits offered by this job

Free gym membership

Employee Assistance Programme

Wisdom wellbeing app

Personal Trainer discounts

Retail discounts

Job summary

Serco Limited is recruiting on behalf of Leisure Solution Community Trust for a Receptionist at Bletchley Leisure Centre. You will welcome visitors, provide information on facilities and services, and handle bookings with a focus on outstanding customer care.

The role offers a casual contract and pay between £8.00 and £12.71 per hour depending on age. The successful candidate will excel in a friendly, professional environment, manage cash accurately, and promote activities while supporting

Qualifications

• Experience providing excellent customer service in a customer-facing environment.
• Confidence handling cash and maintaining accurate records.
• Strong communication skills with the ability to remain calm under pressure.
• A positive and adaptable approach to solving customer queries and challenges.
• A commitment to delivering high standards and creating positive experiences for every visitor.

Responsibilities

• Welcome customers and provide accurate information about facilities, activities and services
• Deliver excellent customer service both face-to-face and over the telephone
• Process bookings, memberships and customer enquiries efficiently and professionally
• Handle cash transactions and follow all company financial procedures accurately
• Promote activities, products and services to support customer engagement and secondary spend
• Support colleagues across the facility and maintain a safe, clean and welcoming reception environment

Skills

Customer service

Cash handling

Communication skills

Problem solving

Job description

Serco Limited is recruiting on behalf of Leisure Solution Community Trust for a Receptionist at Bletchley Leisure Centre. You will welcome visitors, provide information on facilities and services, and handle bookings with a focus on outstanding customer care.

The role offers a casual contract and pay between £8.00 and £12.71 per hour depending on age. The successful candidate will excel in a friendly, professional environment, manage cash accurately, and promote activities while supporting