Legal Front Desk & Admin — Afternoons (Part-Time)

Confidential; Coventry; On-site; GBP 22,000 - 26,000; Part time

Benefits offered by this job

23 days annual leave

Office-based role

Flexible cover for occasional morning

Job summary

Confidential is seeking a Reception Administrator for a part-time, permanent role in the UK. The successful candidate will manage a welcoming reception, answer calls, greet visitors and provide administrative support to the team.

A background in a customer-facing role, strong communication and discretion are essential, with good knowledge of Outlook/Word and Excel advantageous. The position is 20 hours per week, 1:00pm-5:00pm, Monday to Friday, office-based with 23 days annual leave rising with

Qualifications

• Previous reception or customer-facing administrative experience.
• Confident telephone communication and professional call handling.
• Good keyboard skills; familiarity with Outlook and Word; Excel advantageous.
• Familiarity with case management systems or similar software.
• Strong organisational skills and ability to work in a team.
• Friendly, discreet and maintains confidentiality.

Responsibilities

• Welcome visitors and clients to reception, providing a friendly, professional and helpful first impression.
• Answer incoming telephone calls promptly and confidently, transferring calls appropriately and taking messages.
• Maintain reception records, including visitor logs and appointments.
• Provide administrative support to the wider team (typing, scanning, filing).
• Assist with processing AML documentation and electronic archiving.
• Manage online enquiries and coordinate with relevant departments.
• Coordinate meeting room bookings and daily appointment lists.
• Keep reception tidy, cover holidays, attend meetings and support colleagues.

Skills

Reception experience

Telephone handling

Outlook & Word

Data entry

Teamwork

Tools

Microsoft Outlook

Microsoft Word

Excel (advantage)

Case management systems

Job description

Confidential is seeking a Reception Administrator for a part-time, permanent role in the UK. The successful candidate will manage a welcoming reception, answer calls, greet visitors and provide administrative support to the team.

A background in a customer-facing role, strong communication and discretion are essential, with good knowledge of Outlook/Word and Excel advantageous. The position is 20 hours per week, 1:00pm-5:00pm, Monday to Friday, office-based with 23 days annual leave rising with