Law Firm Front Desk & Admin Specialist

OutThere RPO Ltd; England; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Private Healthcare

22 days holiday plus 8 bank holidays

Free car parking available

Cycle to work scheme

Company Summer and Christmas events

Job summary

OutThere RPO Ltd is seeking a professional receptionist for a Law Firm undergoing refurbishment. You will be the first point of contact for clients, visitors, and internal teams, ensuring a warm and efficient welcome.

The role reports to the Director's PA and offers 9am-5pm, Monday to Friday, with potential for part-time hours. Responsibilities include managing calls, scheduling meetings, maintaining confidentiality, and providing admin support across solicitors and paralegals.

Qualifications

• Experience in Receptionist/Secretarial/Customer Service/administrative role.
• Excellent written and verbal communication.
• Professional telephone manner.
• Strong organisational skills and attention to detail.
• Proficient in Microsoft Office (Outlook, Word, Excel, Teams).
• Ability to prioritise tasks and manage a varied workload.
• Confidentiality and discretion in handling information.
• Desirable: experience in a law firm or professional services environment.
• Familiarity with legal terminology and document handling procedures.
• Experience using legal practice management or case management software.

Responsibilities

• Greet clients, visitors, and suppliers in a professional and courteous manner.
• Answer, screen, and direct telephone calls and email enquiries.
• Schedule appointments, meetings, and conference room bookings.
• Maintain confidentiality and handling of sensitive information.
• Receive, sort, and distribute incoming mail, deliveries, and legal documents.
• Prepare outgoing correspondence and courier packages.
• Keep reception, meeting rooms, and the kitchen area tidy, organised, and presentable.
• Update client records and maintain filing systems.
• Provide administrative support to the Director PA, solicitors, paralegals, and other support staff.
• Manage data entry and document administration using the firm's case management systems.
• Order and monitor office supplies.

Skills

Reception experience

Excellent communication

Telephone etiquette

Organisational skills

Attention to detail

Confidential handling

Tools

Microsoft Office

Outlook

Word

Excel

Teams

Job description

OutThere RPO Ltd is seeking a professional receptionist for a Law Firm undergoing refurbishment. You will be the first point of contact for clients, visitors, and internal teams, ensuring a warm and efficient welcome.

The role reports to the Director's PA and offers 9am-5pm, Monday to Friday, with potential for part-time hours. Responsibilities include managing calls, scheduling meetings, maintaining confidentiality, and providing admin support across solicitors and paralegals.