Part-Time Afternoon Receptionist (20h)

Plus One Recruitment; Nuneaton and Bedworth; On-site; GBP 22,000 - 26,000; Part time

Benefits offered by this job

23 days annual leave

Office-based

Job summary

Plus One Recruitment is seeking a Reception Administrator for a part-time, permanent position in Nuneaton. You will manage front-desk duties, answer calls, greet visitors and provide general administrative support in a professional legal services environment.

The role requires friendly, professional communication, confidentiality and the ability to work well within a team. Monday to Friday, 1:00pm–5:00pm, office-based with generous annual leave.

Qualifications

• Previous experience in a similar reception, customer service or other customer-facing administrative role.
• Confident telephone communication skills, including the ability to answer calls professionally, operate telephone systems and manage enquiries effectively.
• Good keyboard skills and working knowledge of Microsoft Outlook and Word; experience with Excel would be advantageous.
• Familiarity with case management systems, databases or similar administrative software would be beneficial.
• Strong organisational skills, a flexible approach and the ability to work effectively as part of a team in a busy professional environment.

Responsibilities

• Welcome visitors and clients to reception, providing a friendly, professional and helpful first impression, offering information and directing enquiries to the appropriate department.
• Answer incoming telephone calls promptly and confidently, transferring calls appropriately, taking accurate messages and ensuring these reach the relevant person or team.
• Maintain reception records, including visitor logs, client arrivals, appointments and deliveries, ensuring the appropriate people are notified.
• Provide administrative support to the wider team, including typing documents from dictation, photocopying, scanning, sorting post and preparing files for closing and archiving.
• Assist with processing conveyancing AML documentation, ensuring documents are checked correctly before scanning, and support electronic archiving when matters are ready to close.
• Manage online enquiries, refer them to the appropriate department, request additional information where necessary and record new enquiries on the relevant system.
• Coordinate meeting room bookings, maintain daily appointment lists, prepare outgoing post and assist with stationery and reception supplies.
• Maintain a tidy and professional reception area, support holiday and sickness cover where required, attend team meetings and staff events, and provide flexible support to colleagues across the business.

Skills

Reception experience

Customer service

Phone handling

Outlook

Word

Excel

Tools

Case management systems

Databases

Job description

Plus One Recruitment is seeking a Reception Administrator for a part-time, permanent position in Nuneaton. You will manage front-desk duties, answer calls, greet visitors and provide general administrative support in a professional legal services environment.

The role requires friendly, professional communication, confidentiality and the ability to work well within a team. Monday to Friday, 1:00pm–5:00pm, office-based with generous annual leave.