Legal Assistant / Legal Secretary

Legal Southwest; Plymouth; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading legal firm in Plymouth is seeking a Legal Assistant to provide vital support to fee earners. The role demands strong organisational skills and a high level of professionalism. The ideal candidate will have recent experience as a Legal Secretary or Assistant and possess excellent communication skills. This full-time role offers competitive remuneration and a supportive work environment.

Benefits

Supportive work environment

Training and career progression opportunities

Healthy work-life balance

Qualifications

• Recent experience as a Legal Secretary or Legal Assistant.
• Proven ability to prioritise tasks and maintain a high level of organisational skills.
• Excellent interpersonal skills and a professional approach.

Responsibilities

• Liaising with clients via telephone and written correspondence.
• Creating and managing client files within the case management system.
• Drafting and managing correspondence and documents.

Skills

Organisational skills

Proficiency in Microsoft Word

Strong written and spoken English

Client care skills

Adaptability

Job description

The Role

As the Legal Assistant you will provide direct support to fee earners, enabling them to work efficiently and effectively. The role requires a high degree of self-management, initiative, and adaptability, and encompasses a broad range of responsibilities as outlined below.

Required Skills, Knowledge, and Experience

Essential

• Recent experience as a Legal Secretary or Legal Assistant
• Strong organisational skills, the ability to prioritise tasks, and a proactive approach
• Proficiency in Microsoft Word, Outlook, and Excel, and familiarity with computerised case management systems
• Excellent spoken and written English, with strong numeracy and literacy skills
• Confident telephone and interpersonal skills, demonstrating exceptional client care
• Professional, friendly, and approachable manner
• High integrity, energy, and commitment to quality in all work
• Discretion and understanding of confidentiality obligations
• Ability to manage changing workloads, multi-task, and remain calm under pressure
• Tact, resilience, and an assertive yet pleasant approach to colleagues and clients

Desirable

• Ambition to develop a career in the legal sector
• Experience with wills, probate, or estate administration
• Positive, enthusiastic, and proactive attitude

Key Responsibilities

• Liaising with clients and contacts via telephone and written correspondence
• Creating and managing client files, including inputting details into the case management system
• Drafting standard and bespoke correspondence and documents, including audio-typing and word processing
• Generating client care documentation as required
• General administration, including filing, opening, closing, storing, and retrieving client files in accordance with firm procedures
• Preparing mail and enclosures for dispatch
• Handling overflow calls and directing them appropriately
• Supporting other team members as required
• Undertaking training and development to enhance skills and knowledge
• Maintaining strict confidentiality of all firm and client information
• Performing any other reasonable duties as required

What the Firm Offers

• The firm provides a supportive work environment, training, and opportunities for career progression. Employees benefit from a healthy work-life balance, autonomy in managing their workload, and a comprehensive benefits package.

Hours

Full-time, 9am – 5pm

Remuneration

Competitive, depending on qualifications and experience

Please get in touch if you would like more information about this role or send your CV via the form below in complete confidence and we will get back to you.

If you would prefer to talk to us in the first instance, please get in touch About Us – Legal Southwest

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Legal Southwest will never, without exception, send out your CV without your prior knowledge or consent so please be assured that we treat every application with the utmost confidentiality.