Legal Admin & Client Support Assistant - Birmingham

GT Stewart Solicitors; Birmingham; On-site; GBP 25,000 - 26,000; Full time

Benefits offered by this job

Restaurant for staff

Job summary

GT Stewart Solicitors in Birmingham is seeking an Administration Assistant to join our busy office. The role covers day-to-day administration, telephone support and helping the Section 82 team, with an emphasis on accurate data entry and professional client service.

You will need strong organisational and communication skills, experience in office-based roles, and the ability to work both independently and as part of a team in a legal environment.

Qualifications

• Previous administration or office-based support experience.
• Excellent written and verbal communication skills.
• Polite, professional telephone manner.
• Strong typing and data-entry with good attention to detail.
• Good organisational and time-management skills.
• Ability to prioritise work and meet deadlines in a busy environment.
• Ability to learn quickly and adapt to new systems.
• Calm and professional approach under pressure.

Responsibilities

• Answer inbound calls from prospective and existing clients, ensuring prompt, professional handling.
• Screen calls, take accurate messages and direct inquiries to the relevant team.
• Provide administrative support to the Section 82 team, assisting day‑to‑day organisation and progression of work.
• Accurate data entry and maintenance of electronic records.
• Liaise with colleagues across departments and offices.
• Assist with correspondence, documents, filing and general administrative tasks.
• Support wider administration and client support teams as required.
• Report technical or system issues to the IT team.
• Help ensure clients receive a professional and helpful service.
• Take on other administrative duties as needed to keep the office running smoothly.

Skills

Communication skills

Telephone manner

Data entry

Typing

Organisational skills

Time management

Attention to detail

MS Office

Independence

Teamwork

Calm under pressure

Tools

Microsoft Office

Job description

GT Stewart Solicitors in Birmingham is seeking an Administration Assistant to join our busy office. The role covers day-to-day administration, telephone support and helping the Section 82 team, with an emphasis on accurate data entry and professional client service.

You will need strong organisational and communication skills, experience in office-based roles, and the ability to work both independently and as part of a team in a legal environment.