Leeds General Manager: Lead Hospitality Excellence

WSH Group; Leeds; On-site; GBP 42,000 - 45,000; Full time

Benefits offered by this job

28 days holiday

Birthday off

Enhanced maternity leave

Second carer leave

Wedding leave

Free meals on shift

Pension & life insurance

Perkbox discounts

Employee assistance program

Cycle to work

Job summary

BaxterStorey is seeking a General Manager for a high-end City Centre Leeds location. You will oversee a dynamic team of eight staff, drive exceptional service, and build strong client relationships in a prestigious corporate hospitality setting.

The role emphasizes leadership, financial stewardship, training, and maintaining top-tier food and service standards to deliver memorable hospitality experiences.

Qualifications

• Experience leading teams in hospitality or food service.
• Financially astute with ability to manage budgets and drive commercial performance.
• Strong delegation, influencing and communication skills.
• Ability to prioritise multiple projects in a fast-paced environment.
• Meticulous organisational abilities and attention to detail.
• Excellent written and verbal communication.

Responsibilities

• Lead, inspire, collaborate and support your direct reports to deliver consistently exceptional standards.
• Build positive, credible relationships with clients and key stakeholders.
• Mentor and develop your team through training, recognition and empowerment.
• Create a culture of excellence with focus on service, food standards and innovation.
• Achieve KPI targets including Health & Safety, Sustainability, Financial and Governance.

Skills

Leadership

Budgeting

Analytical skills

Delegation

Communication

Team management

Strategic thinking

Problem solving

Attention to detail

Adaptability

Job description

BaxterStorey is seeking a General Manager for a high-end City Centre Leeds location. You will oversee a dynamic team of eight staff, drive exceptional service, and build strong client relationships in a prestigious corporate hospitality setting.

The role emphasizes leadership, financial stewardship, training, and maintaining top-tier food and service standards to deliver memorable hospitality experiences.