Assistant General Manager: Elevate Guest Experience & Profit

East Coast Concepts; Leeds; On-site; GBP 30,000 - 40,000; Full time

Benefits offered by this job

Discount on meals

Tips & troncs

Mental health support

Birthday off after 6 months

Parental leave allowance after 1 year

Extra annual leave after 3 years

Wagestream access

Job summary

East Coast Concepts’ Neighbourhood brand in Leeds is seeking an experienced hospitality leader to manage service and develop a high-performing team. You will drive guest experiences through every interaction and contribute to menu development and overall business improvements.

The role focuses on accountability for profitability and operational excellence, with opportunity to influence dining and nightlife experiences across our vibrant venue.

Qualifications

• Experience leading hospitality teams and delivering consistent guest experiences.
• Strong communication and leadership skills in a fast-paced venue.
• Ability to contribute to menu development and business improvements.

Responsibilities

• Lead and develop the service team to deliver outstanding guest experiences.
• Take part in menu development and business improvement initiatives.
• Drive profitability and operational standards across the venue.

Skills

Team management

Guest experience

Service excellence

Menu development

Job description

East Coast Concepts’ Neighbourhood brand in Leeds is seeking an experienced hospitality leader to manage service and develop a high-performing team. You will drive guest experiences through every interaction and contribute to menu development and overall business improvements.

The role focuses on accountability for profitability and operational excellence, with opportunity to influence dining and nightlife experiences across our vibrant venue.