Studio GM: Lead, Grow & Elevate Hospitality

BaxterStorey; Charlton; On-site; GBP 70,000 - 90,000; Full time

Benefits offered by this job

Pension and life insurance

Discounts on Perkbox app

Access to employee assistance program

Cycle to work scheme

Bespoke training and development

Apprenticeships opportunities

Job summary

BaxterStorey, a leading hospitality group, is seeking a General Manager to lead a studio campus operation with three restaurant outlets and a busy cafe. This role demands hands-on leadership, commercial acumen and a passion for delivering exceptional guest experiences.

You will build high-performing teams, drive sales opportunities, and shape service standards while maintaining a strong focus on people development and budget management. Applicants with entrepreneurial spirit are encouraged.

Qualifications

• Previous experience commensurate with role
• Have a contagious passion for food and customer service
• You draw satisfaction from managing, training, and supporting a team
• Financially astute, analytically minded with budgeting and commercial focus
• Excellent delegation and influencing skills
• Ability to prioritise multiple projects in a fast-paced, creative environment
• Meticulous organisational abilities; high attention to detail
• Concise and effective verbal and written communication
• Excellent strategic thinking and critical reasoning skills
• Works according to BaxterStorey core values

Responsibilities

• Lead, inspire, collaborate and support your direct reports to deliver consistently exceptional standards
• Build positive, credible and collaborative relationships with clients and other key stakeholders in the business
• Continually mentor, train, recognise and empower your team
• Create a culture of excellence, pushing the boundaries of service, standards and innovation
• Achieve business KPIs including Health and Safety, Sustainability, Financial and Governance

Job description

BaxterStorey, a leading hospitality group, is seeking a General Manager to lead a studio campus operation with three restaurant outlets and a busy cafe. This role demands hands-on leadership, commercial acumen and a passion for delivering exceptional guest experiences.

You will build high-performing teams, drive sales opportunities, and shape service standards while maintaining a strong focus on people development and budget management. Applicants with entrepreneurial spirit are encouraged.