Senior General Manager — High-End Hospitality Lead

BaxterStorey; Leeds; On-site; GBP 42,000 - 45,000; Full time

Benefits offered by this job

28 Days holiday incl. BH

Birthday off

Enhanced maternity leave (24 weeks)

Secondary carer leave

Wedding/commitment day leave

Free meals on shift

Training and development opportunities

Apprenticeships opportunities

Pension and life insurance

Perkbox discounts

Employee assistance programme

Cycle to work

Job summary

BaxterStorey is seeking a General Manager for our Leeds City Centre location. The role is hands-on, leading a dynamic team of eight, and accountable for delivering exceptional hospitality, food standards and service to clients and guests.

You will build strong relationships with clients, mentor staff, manage budgets, and drive commercial performance while upholding BaxterStorey values. A comprehensive benefits package and training are included.

Qualifications

• Previous experience commensurate with role.
• Passion for food and customer service.
• Experience in managing, training, and supporting a team.
• Financially astute with budgeting and commercial performance.
• Strong delegation and influencing skills.
• Ability to prioritise multiple projects in a fast-paced environment.
• Excellent communication (verbal and written).
• Strategic thinking and critical reasoning.
• Adheres to BaxterStorey core values.

Responsibilities

• Oversee a dynamic team of 8 BaxterStorey employees.
• Lead, inspire, collaborate and support direct reports to deliver standards.
• Build relationships with clients and stakeholders in the business.
• Mentor, train, recognise and empower the team.
• Create a culture of excellence with food standards and service.
• Achieve KPI's including Health and Safety, Sustainability, Financial and Governance.

Skills

Leadership

Budgeting

Communication

Delegation

Strategic thinking

Problem solving

Job description

BaxterStorey is seeking a General Manager for our Leeds City Centre location. The role is hands-on, leading a dynamic team of eight, and accountable for delivering exceptional hospitality, food standards and service to clients and guests.

You will build strong relationships with clients, mentor staff, manage budgets, and drive commercial performance while upholding BaxterStorey values. A comprehensive benefits package and training are included.