Culinary General Manager

BaxterStorey; Retford; On-site; GBP 42,000 - 65,000; Full time

Benefits offered by this job

28 Days holiday including bank holiday

Birthday day off

Maternity leave (24 weeks)

Secondary carer leave

Wedding/commitment day leave

Free meals on shift

Training and development opportunities

Apprenticeships opportunities

Pension and life insurance

Perkbox discounts

Employee assistance programme

Cycle to work scheme

Job summary

BaxterStorey in Retford, United Kingdom, is seeking an experienced General Manager to lead our food and beverage operation. You will drive service delivery, profitability and team performance, while cultivating a culture of continuous improvement.

Join a dynamic hospitality team where development is supported, values are celebrated, and standards are relentlessly high. The role anchors on strategic leadership and hands-on operational excellence in a fixed-location setting.

Qualifications

• Proven general management experience, ideally within food service, catering, or hospitality operations
• Demonstrated expertise in P&L management and financial acumen
• Strong people management and team leadership capabilities
• Excellent communication and interpersonal skills
• Proficiency in operational planning and process improvement

Responsibilities

• Develop and implement strategic plans to achieve business objectives, revenue targets, and profitability goals
• Manage P&L responsibilities, including budgeting, forecasting, cost control, and financial reporting
• Recruit, induct, train, and develop a high-performing team, fostering a positive and motivational working environment
• Oversee staff appraisals, performance management, and career progression opportunities
• Ensure full compliance with health and safety regulations, food safety standards, and all relevant legislation
• Manage inventory, procurement, and supply chain operations to optimise efficiency and cost-effectiveness
• Build and maintain strong relationships with clients, stakeholders, and key partners
• Monitor and analyse operational metrics, implementing continuous improvement initiatives
• Represent the organisation at client meetings and industry events, demonstrating professionalism and vision
• Manage customer feedback and complaints, ensuring swift resolution and service recovery
• Oversee scheduling, time keeping, and resource allocation to maximise operational efficiency

Skills

General management

P&L management

People management

Communication skills

Operational planning

Job description

BaxterStorey in Retford, United Kingdom, is seeking an experienced General Manager to lead our food and beverage operation. You will drive service delivery, profitability and team performance, while cultivating a culture of continuous improvement.

Join a dynamic hospitality team where development is supported, values are celebrated, and standards are relentlessly high. The role anchors on strategic leadership and hands-on operational excellence in a fixed-location setting.