Leasing & Customer Experience Advisor

Touchstone Group Ltd; Bath; On-site; GBP 21,000 - 26,000; Full time

Job summary

Places for People in Bath is hiring a Customer Advisor on a fixed-term contract until July 2027. Reporting to the Operations Manager, this on-site role requires 37 hours per week with some training days in the Bath offices.

You will deliver excellent customer service, support leasing activity, and handle day-to-day operations. Duties include liaising with customers on renewals, negotiating rents, and renewing tenancies, plus market research and administering applications.

Qualifications

• Experience in a similar role such as receptionist.
• Experience with administrative tasks.
• Proficient MS Word/Excel/Teams.

Responsibilities

• Ensure high-quality customer experience and provide administrative support for leasing activities and daily operations.
• Liaise with customers on renewals, negotiate rents and renew tenancies; conduct market research and support applications.

Skills

Reception experience

Administrative tasks

MS Word

MS Excel

Attention to detail

Communication skills

Tools

MS Teams

Job description

Places for People in Bath is hiring a Customer Advisor on a fixed-term contract until July 2027. Reporting to the Operations Manager, this on-site role requires 37 hours per week with some training days in the Bath offices.

You will deliver excellent customer service, support leasing activity, and handle day-to-day operations. Duties include liaising with customers on renewals, negotiating rents, and renewing tenancies, plus market research and administering applications.