Maintenance Controller ( Fixed Term)

Touchstone; Bath; Hybrid; GBP 25,000 - 32,000; Full time

Benefits offered by this job

Training and development

Huge discounts and offers from shops,–

Salary review yearly

Job summary

Places for People is seeking a Maintenance Controller on a fixed-term basis to oversee maintenance across a portfolio of properties. The role reports to the Operations Manager and offers a transition to hybrid working after an initial training period.

Based on a site in Bath, the role includes liaising with tenants, contractors and clients to ensure timely responses and compliance with all requirements. DBS checks are part of safeguarding for this position.

Qualifications

• Customer service experience
• Good IT skills
• Stakeholder engagement skills
• Time management abilities
• Experience of working in a fast paced environment

Responsibilities

• Proactively manage maintenance across a portfolio of properties ensuring client, company and statutory requirements are met
• Liaise with tenants, contractors, landlords and the client to ensure queries are answered promptly
• Enter and pay suppliers invoices promptly
• Support the maintenance team to ensure service levels and safety standards are maintained

Skills

Customer service

IT skills

Stakeholder engagement

Time management

Fast-paced environment

Job description

At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just whowe'relooking for! Of course, experience andtrack recordare important, butwe'remore interested in hiring someone that embodies our People Promises.That'ssomeone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading SocialEnterprisewe'rededicated to creating inclusive and thriving Communities for both our Customers and Employees.

So, what are you waiting for? Join a Community that cares about you!

More about the team

The role is FTC until February 2026.

We are looking to recruit a Maintenance Controller on a Fixed Term basis basis. Reporting to the Operations Manager, this is a great opportunity to join a growing area of the business.

This role is based on site at Touchstone Bath. The working hours are Monday to Thursday 9am – 5.30 and Friday 9am – 5pm. After an initial period of training (1 month) this role offers hybrid working (3 days at home).

More about your role

You will have to proactively manage the Maintenance aspect of a portfolio of properties ensuring that client,companyand statutory requirements are always met. You ensure that all maintenance issues are triagedin a timely mannerto the correct contractor whois responsible forrectifying the problem

Part of yourrolewillinvolve you liaising with tenants, contractors, landlords and the client to ensure queries are completed promptly and efficiently and to pay suppliers invoices promptly.

Formoreinformationplease download our job profile available on our website.

At Places for People, we prioritise our dedication to safer recruitment. Therefore, a Basic DBS check ismandatory for this position.

More about you

Property management experience is preferred for this role however it is not essential as training will be provided. The ideal applicant will have a strongbackground in customer service, be comfortable using various IT packages and havea track recordof working with various stakeholders.

Experience / Skills:

• Customer Service Experience,
• Good IT skills,
• Stakeholder engagement skills,
• Time management,
• Experience of working within a fast pacedenvironment.

Benefits

We are a large diverse and ambitious business, which will give you all the challenge you could wish for.

We know thatthere'salways more we can do to make you smile,that'swhy we offer a comprehensive benefits package with each role, yours will include:

• Competitive salary, with a salary review yearly
• Training and development
• Extraperksincluding huge discounts and offers from shops, cinemas and much more.

As part of our commitment to diversity and inclusion, we offer a guaranteed interview to candidates who are disabled, neurodiverse, or have served in the Armed Forces, provided they meet the essential criteria for the role. If you would like to be considered under this scheme, please indicate this in your application. We are dedicated to creating a supportive and accessible recruitment process for all.

We are committed to creating an inclusive and accessible recruitment process. If you require any reasonable adjustments to support your application or interview experience, please let us know. We're happy to work with you to ensure you have the opportunity to perform at your best.

We understand the importance of a supportive and inclusive work culture so please talk to us at interview about flexibility you may need. We can't promise to give you exactly what you want, but we promise not to judge you for asking. For this role we are open to discussing the possibility of reduced hours, flexible start and finish times or compressed hours.

If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on [e-mail].

Safeguarding

At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect.

We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment.

By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities.