Student Experience Team Member

JAM Recruitment Ltd; Bath; On-site; GBP 16,531 - 22,041; Full time

Job summary

JAM Recruitment Ltd in Bath is recruiting for a Student Experience Advisor to join a busy student accommodation team. The role offers full-time (37.5 hours) or part-time (15 hours) contracts with a rotating shift pattern that includes weekends.

You will handle enquiries, support events, and help maintain a safe, welcoming environment. Immediate start required with commitment until September, in a fast-paced, people-focused setting.

Qualifications

• Previous customer service experience
• Excellent communication and interpersonal skills
• Reliable with strong timekeeping
• Friendly, approachable, and professional attitude
• Ability to remain calm under pressure
• Comfortable working independently and as part of a team

Responsibilities

• Managing and distributing parcels and deliveries
• Carrying out regular building patrols
• Responding appropriately to fire alarms and safety procedures
• Meeting and greeting students, visitors, and contractors
• Handling student enquiries professionally and efficiently
• Providing excellent front of house customer service
• Supporting the onsite team with day to day operations

Skills

Customer service

Interpersonal skills

Communication

Time management

Reliability

Teamwork

Job description

The Student Experience Team Member role, based in Bristol, involves delivering excellent customer service within a busy student accommodation setting. This temporary position offers full-time (37.5 hours) or part-time (15 hours) contracts, paying £14 per hour. Working a rotating shift pattern of 7am-3pm or 2pm-10pm, five days out of seven including weekends, you will ensure a safe and welcoming environment for residents. Key responsibilities include handling enquiries, supporting community events, and resolving issues effectively. Strong interpersonal skills and a proactive approach are essential for this people-oriented role, with an immediate start and commitment required until September.

Student Experience Advisor Central Bath £14.00 per hour Full Time 37.5 hrs and Part Time Available 15 hrs| Rotating Shifts 5 days on 2 days off including weekends Shifts include 7am- 3pm or 2pm -10pm

Immediate Start | Commitment Until September

We are currently recruiting for a Student Experience Advisor's to join a busy and vibrant student accommodation team based in Central Bath. This is a fantastic opportunity for someone with strong customer service skills who enjoys working in a fast paced, people focused environment.

Shift Pattern Full-time hour Rotating 2:00pm – 10:00pm / 7:00am – 3:00pm 5 days out of 7, including weekends on a rota basis

• Managing and distributing parcels and deliveries
• Carrying out regular building patrols
• Responding appropriately to fire alarms and safety procedures
• Meeting and greeting students, visitors, and contractors
• Handling student enquiries professionally and efficiently
• Providing excellent front of house customer service
• Supporting the onsite team with day to day operations

What We’re Looking For

• Previous customer service experience
• Excellent communication and interpersonal skills
• Reliable with strong timekeeping
• Friendly, approachable, and professional attitude
• Ability to remain calm under pressure
• Comfortable working independently and as part of a team