Leasing Administrator: Impactful Customer Service & Growth

Days Fleet; Swansea; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

6.2 weeks’ annual leave

Contributory pension scheme

Life assurance (death in service)

Staff discounts on vehicles, parts, (s

Free, confidential access to BEN’s 24/

Discounted leasing and other benefits

Free on-site parking

Free fruit and sanitary items

Job summary

Day’s Fleet is seeking a highly organised administrator to manage day-to-day administration of personal and small-business leasing services. This is a full-time, permanent role reporting to the General Manager of Day’s Leasing, working closely with vehicle manufacturers and suppliers to support quotes, orders and aftersales.

You will maintain CRM records, prepare proposals, and help hit sales and customer service targets in a fast-paced environment, with an 8.30–17.00, Monday to Friday schedule.

Qualifications

• Highly organised, with the ability to balance multiple priorities in a busy office environment.
• Proficient in Microsoft 365, particularly Word, Excel, Teams and Outlook
• Excellent verbal communication skills and a confident telephone manner
• Confident in learning and using a range of software platforms
• Meticulous attention to detail
• Driven to deliver excellent customer service and achieve sales targets
• Strong written communication skills and a professional manner on audio and video calls
• A flexible, helpful, approachable, adaptable and reliable attitude

Responsibilities

• Liaise with clients, colleagues and suppliers on leasing quotations, orders, deliveries and aftersales support
• Serve as a key point of contact for clients and suppliers
• Complete administrative and reporting tasks accurately and efficiently
• Maintain accurate, up-to-date CRM records
• Submit proposals to funders and suppliers
• Monitor and maintain the order bank

Skills

Organised

Verbal communication

Written communication

Customer service focus

Multitasking

Telephone manners

Team player

Adaptable

Tools

Microsoft 365 (Word, Excel, Teams, Outlook)

CRM software

Job description

Day’s Fleet is seeking a highly organised administrator to manage day-to-day administration of personal and small-business leasing services. This is a full-time, permanent role reporting to the General Manager of Day’s Leasing, working closely with vehicle manufacturers and suppliers to support quotes, orders and aftersales.

You will maintain CRM records, prepare proposals, and help hit sales and customer service targets in a fast-paced environment, with an 8.30–17.00, Monday to Friday schedule.