Learning Programs Architect

Matthew Clark; City of Westminster; On-site; GBP 24,000 - 32,000; Full time

Job summary

Matthew Clark is seeking a Learning Coordinator to support Talent Development programmes across the business. You will organise learning activities, manage calendars, co-ordinate venues and facilitators, and ensure timely, accurate communications with learners and managers.

In this role you will administer the Learning Experience Platform (LXP/LMS), maintain learner records, produce reports and collaborate with HR, Commercial teams and external providers to deliver impactful training.

Qualifications

• Experience coordinating learning programmes or similar.
• Experience using an LMS or LXP.
• Excellent organisation with ability to manage multiple priorities.

Responsibilities

• Coordinate the logistics of learning programmes, workshops, virtual sessions and accredited training.
• Manage learning calendars, scheduling, venue bookings and facilitator coordination.
• Prepare learning materials and support the organisation of development activities.
• Ensure learners receive timely and accurate communications.
• Provide day-to-day administration of the Learning Experience Platform (LXP/LMS).
• Manage learner records, user access and learning content.
• Publish and maintain learning campaigns and platform content.
• Provide first-line support for learner and facilitator queries.
• Coordinate learner registrations, assessments, exams and certification tracking.
• Maintain accurate records of qualifications and learner progression.
• Work closely with external training providers and accrediting bodies.
• Support compliance, reporting and quality assurance activities.
• Act as a key point of contact for learners, managers, facilitators and external partners.
• Communicate joining instructions, course updates and learning resources.
• Collect and monitor learner feedback to support continuous improvement.
• Collaborate with HR, Commercial teams and external providers to ensure seamless delivery.
• Track participation, completions, attendance and learner feedback.
• Produce regular reports and maintain accurate learning data.
• Support continuous improvement of learning processes and ways of working.
• Assist with learning-related finance administration, including purchase orders and invoice processing.

Skills

Organisation & Planning

Stakeholder Management

Attention to Detail

Tools

LMS/LXP platforms

Job description

Matthew Clark is seeking a Learning Coordinator to support Talent Development programmes across the business. You will organise learning activities, manage calendars, co-ordinate venues and facilitators, and ensure timely, accurate communications with learners and managers.

In this role you will administer the Learning Experience Platform (LXP/LMS), maintain learner records, produce reports and collaborate with HR, Commercial teams and external providers to deliver impactful training.