Retail Learning & Development Architect

Clarks; United Kingdom; Hybrid; GBP 36,000 - 60,000; Full time

Benefits offered by this job

Flexible/hybrid working

Career development

Supportive culture

Job summary

Clarks is seeking a Learning & Development Specialist to design, facilitate and continuously enhance engaging learning solutions across the organisation, partnering with the Global Head of Learning & Development and stakeholders across Retail, Corporate and Distribution Centre teams.

You will create impactful learning experiences that build capability, drive commerciality and improve employee experience, delivering across face-to-face, virtual and blended formats and supporting LMS

Qualifications

• Experience designing and delivering learning programmes across multiple environments.
• Strong facilitation and communication skills with stakeholders.
• Proficient in PowerPoint and Office tools; capable of creating engaging materials.
• Experience with learning authoring tools (e.g. Articulate 360).
• Good project management and organisational abilities.
• Understanding of retail selling and customer experience.
• Willingness to travel across locations.

Responsibilities

• Design, develop and facilitate learning programmes across face-to-face, virtual and blended environments for Retail, Corporate and Distribution Centre teams.
• Enhance product knowledge, customer experience, commercial awareness and selling capability.
• Partner with SMEs to translate learning needs into practical learning solutions.
• Create facilitator guides, presentations, digital content and learner resources.
• Support LMS administration, course communications and reporting.
• Identify new learning opportunities and drive continuous improvement of learning experiences.
• Coordinate learning activities and calendars to ensure timely delivery.
• Build strong relationships with internal and external stakeholders.

Skills

Facilitation

Stakeholder management

PowerPoint proficiency

Learning design

Project management

Retail knowledge

Willingness to travel

Tools

Articulate 360

Job description

Clarks is seeking a Learning & Development Specialist to design, facilitate and continuously enhance engaging learning solutions across the organisation, partnering with the Global Head of Learning & Development and stakeholders across Retail, Corporate and Distribution Centre teams.

You will create impactful learning experiences that build capability, drive commerciality and improve employee experience, delivering across face-to-face, virtual and blended formats and supporting LMS