Learning Experience & People Development Admin

Great Places Housing Group; Manchester; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Pension

Healthcare (WPA)

Hybrid/Flexi working

Annual leave (26–30 days + BH)

Job summary

Great Places Housing Group is seeking an organised and proactive administrator to join the People Development team at Head Office, Didsbury. You’ll support colleagues to access learning opportunities, help manage the learning experience platform, and keep colleague records up to date, delivering a high standard of service.

You’ll handle day-to-day administration, manage the People Development mailbox, coordinate training events, raise purchase orders and invoices, and assist with inductions and

Qualifications

• Experience working in an administration, business support or customer service role.
• Good organisational, communication and IT skills, including Microsoft Office and digital systems.
• Ability to manage a varied workload, prioritise tasks and work independently when required.
• Commitment to understand challenges in the communities we work in, with lived experience in social housing valued.
• Passion to advocate on behalf of people and communities.
• Commitment to work in partnership with others for the benefit of Great Places and continuous learning.
• Ability to work flexibly and when needed.

Responsibilities

• Support the day-to-day administration of People Development activities across Great Places.
• Manage the People Development mailbox, responding to queries and directing requests appropriately.
• Support colleagues and managers to use our learning experience platform and access learning opportunities.
• Maintain learning records and support onboarding, induction and colleague lifecycle processes.
• Arrange learning activities, events and meetings, including bookings, joining instructions, welcoming facilitators and suppliers, and acting as a point of contact throughout the process.
• Support the administration of training requests, learning agreements, professional memberships and development activities.
• Raise purchase orders, process invoices and support supplier and payment administration.
• Contribute to inductions, events and wider People Development initiatives, delivering a high standard of customer service throughout.

Skills

Administration experience

Organisational skills

Communication skills

Independent working

Customer service

Digital systems experience

Driving

Tools

Microsoft Office

Job description

Great Places Housing Group is seeking an organised and proactive administrator to join the People Development team at Head Office, Didsbury. You’ll support colleagues to access learning opportunities, help manage the learning experience platform, and keep colleague records up to date, delivering a high standard of service.

You’ll handle day-to-day administration, manage the People Development mailbox, coordinate training events, raise purchase orders and invoices, and assist with inductions and