Learning Centre Assistant

Buckingham College; Flackwell Heath; On-site; GBP 60,000 - 80,000; Full time

Job summary

An educational institution in the UK is seeking a Learning Centre Assistant for a full-time, term-time position at their Wycombe Campus. The role involves assisting in the effective use of learning resources and supporting students and staff in a positive environment. The ideal candidate will have excellent customer service and communication skills, previous experience in a relevant educational or customer-facing environment, and good knowledge of Microsoft Office. Employee benefits include a pension scheme, generous leave, and access to training.

Benefits

Pension scheme - LGPS

Generous annual leave

Free training & professional development

Flexible working policy

Employee Assistance Programme access

Cycle to work scheme

Qualifications

• Experience in a library, educational, or customer-facing environment is essential.
• Excellent customer service skills are required.
• Good knowledge of Microsoft Office programs is necessary.
• Interpersonal and communication skills must be excellent.

Responsibilities

• Provide assistance in the effective use of learning resource materials.
• Support learners and staff in digital technologies.
• Create a positive and supportive environment for students and staff.

Skills

Customer service

Interpersonal skills

Communication skills

Microsoft Office

Job description

We have a fantastic opportunity to join our team as a Learning Centre Assistant at Buckinghamshire College Group, based at our Wycombe Campus. This position is 37 hours per week, term-time only. Our Learning Centre Assistants play a crucial role in creating a positive and supportive environment for students and staff. Reporting to the Learning Centres Manager, you will be responsible for providing assistance in the effective use of learning resource materials and digital technologies.

Requirements

• Previous experience in a library, educational or customer facing environment
• Excellent customer service skills
• Good knowledge of Microsoft Office programs
• Excellent interpersonal and communication skills

Buckinghamshire College Group is a Further Education college with three campuses located in Aylesbury, Amersham and Wycombe. We are proud to be a skills-based college supporting over 5000 learners each year to achieve their study and career goals and play a pivotal role in the Buckinghamshire community working with a wide range of employers for example, Pinewood Studios, NHS Trusts and Flannery Plant Hire to name but a few.

You will have an unwavering passion for learning and for supporting learners and staff to achieve more than they ever thought possible - we call this the Bucks College Factor. If you have the Bucks College Factor, this sounds like a role for you and Buckinghamshire College Group sounds like a place you'd like to be part of, then we'd love to hear from you.

Commitment to Safeguarding. BCG is committed to equal opportunities for all, safeguarding and promoting the welfare of students and staff alike; all posts are subject to enhanced DBS checks.

We will encourage you to develop new skills and expand your opportunities within the College. We are also flexible and accommodating, allowing you to be as productive as possible.

Employee benefits include:

• Pension scheme - LGPS (Local Government Pension Scheme)
• Generous annual leave entitlement plus Bank Holidays & additional leave purchase scheme
• Access to free training & continuous professional development
• A bespoke package of intensive induction and probation support
• Flexible working policy and a commitment to employee wellbeing
• Discounts in the Aylesbury Day Nursery & Aylesbury Hair & Beauty (HAB) Salon
• 24/7 access to our Employee Assistance Programme (EAP)
• Cycle to work and local business employee corporate discount scheme