Learner Wellbeing & Pathways Coach (12-Month)

Itec Skills and Employment; Swansea; On-site; GBP 25,000 - 32,000; Full time

Benefits offered by this job

30 days annual leave

Health care scheme

35-hour work week

Retail and gym discounts

Profit-sharing scheme

Life insurance

Employee of the month

Length of service recognition

Job summary

Itec Skills and Employment in Swansea is seeking a Learning Coach to support learners on the JGW+ journey, delivering structured interventions that drive positive, sustained outcomes. You will manage a caseload, oversee wellbeing, identify personal support needs, handle safeguarding matters, and coordinate inductions and paperwork to ensure clear understanding of provision.

Experience with vulnerable learners and a driving licence are required; the role offers an employee-owned culture and

Qualifications

• Experience of working with vulnerable learners.
• Experience of working with unemployed young people.
• Learning Coach L4 Qualification or willing to work towards.
• Safeguarding and Prevent experience.
• Good interpersonal skills.
• Ability to engage with young learners to motivate and inspire them to overcome barriers and achieve goals.

Responsibilities

• Pastoral care and wellbeing support for all learners.
• Caseload management with regular reviews with line manager.
• Identification of learner personal support needs.
• Be the point of contact for safeguarding issues and referrals.
• Maintain relationships with Careers Wales to support referrals to traineeships.
• Conduct learner interviews and inductions, manage documentation and provide structured induction.
• Review paperwork to identify additional learning needs and notify relevant departments.

Skills

Interpersonal skills

Safeguarding experience

Experience with vulnerable learners

Experience with unemployed youngpeople

Driving licence

Education

Learning Coach L4 Qualification

IAG Qualification level 3

Job description

Itec Skills and Employment in Swansea is seeking a Learning Coach to support learners on the JGW+ journey, delivering structured interventions that drive positive, sustained outcomes. You will manage a caseload, oversee wellbeing, identify personal support needs, handle safeguarding matters, and coordinate inductions and paperwork to ensure clear understanding of provision.

Experience with vulnerable learners and a driving licence are required; the role offers an employee-owned culture and