Learner Coach: Wellbeing & Progress Mentor

RecruitedUK; Blackwood; On-site; GBP 22,000 - 30,000; Full time

Job summary

RecruitedUK is looking for a dedicated Learner Coach in Blackwood to provide high-quality pastoral support to learners on the JGW+ programme. You will help young people overcome barriers, build confidence and progress toward employment, education or training within a supportive team.

You will manage a caseload, monitor attendance and engagement, and coordinate safeguarding and wellbeing interventions. You will work closely with partners such as Careers Wales to support progression and ensure

Qualifications

• Experience working with vulnerable learners or young people.
• Experience safeguarding and Prevent.
• Excellent communication and interpersonal skills.
• Strong organisational skills and caseload management.
• Willingness to work towards Level 4 Learning Coach qualification.

Responsibilities

• Provide ongoing pastoral care, wellbeing support and guidance to learners throughout their programme.
• Manage an allocated caseload effectively, monitoring progress, engagement, attendance and individual support needs.
• Conduct regular caseload reviews with your line manager and take appropriate action to address barriers to progression.
• Identify learners requiring additional personal, emotional or practical support and coordinate appropriate interventions.
• Act as a key point of contact for safeguarding concerns, ensuring issues are recorded and escalated appropriately in line with safeguarding and Prevent procedures.
• Build positive relationships with learners, creating a supportive and inclusive environment that encourages confidence and achievement.
• Conduct learner interviews, enrolments and inductions, ensuring all required documentation is accurate and completed.
• Deliver structured induction sessions and ensure learners understand the programme, expectations and available support.
• Review learner information and identify additional learning or support needs, including childcare, one-to-one support, counselling and other interventions.
• Maintain accurate learner records and work collaboratively with internal teams and external partners to ensure learners receive the right support.
• Develop positive relationships with referral partners, including Careers Wales, to support effective progression and referrals onto traineeship programmes.
• Mentor and motivate learners, helping them develop employability, personal and essential skills and prepare for their next steps.

Skills

Experience with vulnerable learners

Excellent communication

Relationship-building

Caseload management

Motivating approach

Education

Learning Coach Level 4 qualification

IAG Level 3 qualification (desirable)

Job description

RecruitedUK is looking for a dedicated Learner Coach in Blackwood to provide high-quality pastoral support to learners on the JGW+ programme. You will help young people overcome barriers, build confidence and progress toward employment, education or training within a supportive team.

You will manage a caseload, monitor attendance and engagement, and coordinate safeguarding and wellbeing interventions. You will work closely with partners such as Careers Wales to support progression and ensure