Learner Coach (Neath) Neath , Neath Port Talbot, SA11 3EG

Educators; Neath; Hybrid; GBP 25,000 - 27,000; Full time

Benefits offered by this job

30 days annual leave

Health care scheme

35-hour work week

Discounts for retail and gym

Profit-sharing

Life insurance

Job summary

Itec in Neath is seeking a dedicated Learner Coach on a full-time maternity cover (12 months) to provide end-to-end support to learners on JGW+. The role emphasizes pastoral care and safeguarding to help learners achieve positive outcomes.

You will manage a caseload, run inductions and learner interviews, liaise with Careers Wales for referrals, and record all learning needs. Ideal candidates have a Level 4 Learning Coach qualification (or working towards it) and strong communication and

Qualifications

• Experience supporting vulnerable learners.
• Experience working with unemployed/young people.
• Ability to motivate and support learners to overcome barriers.

Responsibilities

• Pastoral care and wellbeing support for learners.
• Manage a caseload; conduct caseload reviews with line manager.
• Identify learner support needs and liaise with safeguarding.
• Be point of contact for safeguarding and referrals to CW.
• Conduct learner interviews and inductions; document records.
• Ensure accurate records and notify relevant departments of learning needs.

Skills

Communication skills

Interpersonal skills

Engage with learners

Education

Learning Coach Level 4 qualification

IAG Qualification Level 3 or working towards

Welsh Government traineeship / youth programmes experience

Job description

Learner Coach

Salary Banding: £25,000 - £27,000

Location: Neath

Contract: Full-time, Maternity cover for 12 months

About Us

At Itec, we put our employees at the heart of everything we do. As an employee-owned organisation, every team member plays a crucial role in shaping the future of our business. We foster a culture where each voice is heard, and every contribution is valued. We take pride in empowering individuals and businesses to thrive. Join us and become part of a company that is dedicated to your growth, well-being, and success.

About the role

To provide end to end structured support and guidance to all Learners, ensuring the attainment of positive sustained outcomes by providing a variety of interventions throughout their journey on JGW+.

Your Impact

• Responsible for the pastoral care and wellbeing support of all learners.
• Accountable for effective management of a caseload of learners. Actively taking part in frequent caseload reviews to discuss all learners with line manager
• Responsible for the identification of learner personal support needs
• Responsible for being point of contact for all safeguarding issues, updating My Concern in a timely manner, making external safeguarding referrals as required and complying with the Company's safeguarding policies and procedures.
• Responsible for maintaining and growing the relationship with Careers Wales (CW) to support referrals on to traineeship programmes.
• Responsible for conducting learner interviews and inductions including, meeting and greeting all learners, completing and checking all relevant documentation, delivering structured induction session and making sure all learners have a clear understanding of the provision and programme.
• Accountable for reviewing all relevant paperwork identifying any additional learning needs, for example childcare, 1-2-1, counselling and notify relevant departments, ensuring accurate records are recorded within the learner file.

What are we looking for?

Essential

• Experience of working with vulnerable learners
• Experience of working with unemployed young people
• Learning Coach L4 Qualification or willing to working towards
• Safeguarding and Prevent experience
• Good communication skills
• Good interpersonal skills
• Ability to engage with young learners to motivate and inspire them to overcome barriers and achieve goals.

Desirable

• Social work or youth worker experience or qualifications
• Welsh Government traineeship / youth programmes experience
• IAG Qualification level 3 as a minimum or working towards
• Full clean driving license with use of vehicle.

What’s in it for you?

At Itec, our employees have access to several great benefits, including 30 days of annual leave (rising with length of service), a health care scheme, a 35-hour work week, discounts for retail and gym membership, a profit-sharing scheme, life insurance, employee of the month awards, length of service recognition, and much more.

Itec operates as an equal opportunity's employer, we welcome applicants from all backgrounds and ensure equal opportunities inclusive of gender, ethnicity, disability, or other protected characteristics.