Learner Engagement Advisor

Pertemps Network Group; Nottingham; Hybrid; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Hybrid working

Profit sharing

Healthcare plan

Employee assistance programme

Sick pay

Dependency leave

Cycle to work

Travel loan

Employee discounts

Job summary

Pertemps Network Group in Nottingham is seeking a Learner Engagement Advisor to support prospective learners from initial enquiry through to enrolment, delivering high-quality Information, Advice and Guidance (IAG) and ensuring the right programme fit.

You will interview learners, manage onboarding and enrolment, check eligibility and funding, and build relationships with referral partners while contributing to recruitment targets.

Qualifications

• Experience in recruitment, interviewing or customer service.
• Experience in education, apprenticeships, training or careers advice is a plus.
• Strong communication and relationship-building skills.
• Excellent organisational skills and attention to detail.
• GCSE Maths and English (or equivalent).
• Full driving licence and access to a vehicle.

Responsibilities

• Interview and assess prospective learners.
• Provide Information, Advice and Guidance (IAG).
• Manage learner onboarding and enrolment processes.
• Complete eligibility and funding checks.
• Support maths and English initial assessments.
• Maintain learner records and reporting.
• Attend careers fairs and recruitment events.
• Build relationships with referral partners.
• Support recruitment and enrolment targets.

Skills

Recruitment

Interviewing

Customer service

Employability

Learner engagement

Communication

Relationship building

Organisational skills

Education

GCSE Maths and English

Tools

Driving licence

Job description

Full Time | 35-hour week | 3:30pm finish every Friday

• Hybrid working and an excellent work-life balance with a 35-hour week and 3:30pm finish every Friday
• 34 days annual leave, with the option to buy additional holiday and earn extra leave through long service
• Annual profit share scheme
• Business mileage reimbursement at 45p per mile
• Employer-funded healthcare plan and Employee Assistance Programme
• Company sick pay and paid dependency leave
• Cycle to Work scheme and travel loan support
• Employee discounts at 80+ retailers and brands

We’re Recruiting: Learner Engagement Advisor

I'm currently supporting a well-established and highly regarded training provider in Nottingham with the recruitment of a Learner Engagement Advisor.

This is an excellent opportunity for someone with experience in recruitment, customer service, employability, careers guidance, sales or learner engagement who enjoys working with people and making a genuine difference to their future career prospects.

The successful candidate will play a key role in supporting prospective learners from initial enquiry through to enrolment, providing high-quality Information, Advice and Guidance (IAG) and ensuring they are matched to the right programme first time.

Key Responsibilities

• Interview and assess prospective learners
• Provide Information, Advice and Guidance (IAG)
• Manage learner onboarding and enrolment processes
• Complete eligibility and funding compliance checks
• Support Maths and English initial assessments
• Maintain accurate learner records and reporting
• Attend careers fairs and recruitment events
• Build relationships with referral partners and stakeholders
• Support achievement of recruitment and enrolment targets

What We're Looking For

• Experience within recruitment, interviewing, customer service, employability or similar people-focused environments
• Experience within education, apprenticeships, training or careers advice would be advantageous
• Strong communication and relationship-building skills
• Excellent organisational skills and attention to detail
• GCSE Maths and English (or equivalent)
• Full driving licence and access to a vehicle