Learner Engagement Advisor

Pertemps Specialist Division; East Midlands; Hybrid; GBP 25,000 - 31,000; Full time

Benefits offered by this job

Hybrid working

34 days leave

Profit share

Mileage reimbursement

Healthcare cover

Sick pay

Pension

Cycle to work

Travel loan

Employee discounts

Job summary

Pertemps Specialist Division is recruiting a Learner Engagement Advisor in Nottingham. You will support prospective learners from initial enquiry to enrolment, delivering Information, Advice and Guidance (IAG) and matching candidates to the right programme. The role emphasizes customer service, recruitment and learner engagement.

This is a full-time, 35-hour week with hybrid working. A driving licence and IT proficiency are preferred, and you’ll benefit from a supportive work-life balance.

Qualifications

• - Experience in recruitment, interviewing, customer service or employability.
• - Experience in education, apprenticeships or careers advice preferred.
• - Strong communication and relationship-building skills.
• - Excellent organisational skills and attention to detail.
• - Confident IT skills, including Microsoft Office.
• - GCSE Maths and English (or equivalent).
• - Full driving licence and access to a vehicle.

Responsibilities

• Interview and assess prospective learners.
• Provide Information, Advice and Guidance (IAG).
• Manage learner onboarding and enrolment.
• Check eligibility and funding compliance.
• Support Maths and English initial assessments.
• Maintain accurate learner records and reporting.
• Attend careers fairs and recruitment events.
• Build relationships with referral partners.
• Support recruitment and enrolment targets.

Skills

Recruitment

Customer service

Employability

Careers guidance

Sales

Learner engagement

Communication

Organisational skills

Microsoft Office

GCSE Maths/English

Driving licence

Education

GCSE Maths & English

Tools

MS Office

Job description

Learner Engagement Advisor

Nottingham (Hybrid Working Available)

Up to £27,815 per annum

Full Time 35-hour week 3:30pm finish every Friday

Benefits

• Hybrid working and an excellent work-life balance with a 35-hour week and 3:30pm finish every Friday


• 34 days annual leave, with the option to buy additional holiday and earn extra leave through long service


• Annual profit share scheme


• Business mileage reimbursement at 45p per mile


• Employer-funded healthcare plan and Employee Assistance Programme


• Company sick pay and paid dependency leave


• NEST pension scheme


• Cycle to Work scheme and travel loan support


• Employee discounts at 80+ retailers and brands

We’re Recruiting: Learner Engagement Advisor

I’m currently supporting a well-established and highly regarded training provider in Nottingham with the recruitment of a Learner Engagement Advisor. This is an excellent opportunity for someone with experience in recruitment, customer service, employability, careers guidance, sales or learner engagement who enjoys working with people and making a genuine difference to their future career prospects. The successful candidate will play a key role in supporting prospective learners from initial enquiry through to enrolment, providing high-quality Information, Advice and Guidance (IAG) and ensuring they are matched to the right programme first time.

Key Responsibilities

• Interview and assess prospective learners


• Provide Information, Advice and Guidance (IAG)


• Manage learner onboarding and enrolment processes


• Complete eligibility and funding compliance checks


• Support Maths and English initial assessments


• Maintain accurate learner records and reporting


• Attend careers fairs and recruitment events


• Build relationships with referral partners and stakeholders


• Support achievement of recruitment and enrolment targets

What We’re Looking For

• Experience within recruitment, interviewing, customer service, employability or similar people-focused environments


• Experience within education, apprenticeships, training or careers advice would be advantageous


• Strong communication and relationship-building skills


• Excellent organisational skills and attention to detail


• Confident IT skills, including Microsoft Office


• GCSE Maths and English (or equivalent)


• Full driving licence and access to a vehicle