Learner & Stakeholder Engagement Advisor

Find.; Nottingham; Hybrid; GBP 26,000 - 36,000; Full time

Benefits offered by this job

34 days leave

Profit share

Nest pension

Employee Assistance Program

Cycle to work

Hybrid working

Travel pass loan

Sick pay

Dependency leave

Job summary

Find, a Nottingham based training organisation, is hiring a Learner and Stakeholder Engagement Advisor to join their growing team. The role focuses on identifying potential learners, screening for suitability, engaging with employers, and delivering excellent customer service.

You will support equality and diversity in daily activities, work in a hybrid model with a 35-hour week, and benefit from a generous annual leave and pension scheme.

Qualifications

• Experience in learner and employer engagement.
• Knowledge of the training sector, especially ASF/employability.
• Minimum of an IAG level 2 qualification.
• Good IT skills and MS Office proficiency.
• Grade 4 English or Level 2 Functional Skills.
• Driving licence and own transport.

Responsibilities

• Identify potential learners via job centres, referrals and direct applicants.
• Screen and advise learners to ensure suitability before enrolment.
• Engage with employers to identify recruitment needs and SWAP service.
• Provide effective customer service to learners and external partners.
• Ensure Equality & Diversity in day-to-day activities.

Skills

Learner engagement

Employer engagement

IAG Level 2

MS Office

English Level 2

Education

IAG Level 2 qualification

Tools

MS Office

Job description

Learner & Stakeholder Engagement Advisor

Find are delighted to be supporting a Nottingham based, well-established leading training organisation to hire a Learner and Stakeholder Engagement Advisor to join their growing team.
Our clientprovide a range of employment related training including Full Time Programmes, Apprenticeships, Employability, Adult Learning Loans and work
experience opportunities for adults and young people from diverse backgrounds, that will enhance individuals' employment potential and qualifications.
Main purpose:

• To identify potential learners for training programmes via a variety of methods including engagement with job centres, referral partners and direct applicants.
• To carry out screening and high quality IAG of learners to ensure suitability before enrolling learners onto training programmes.
• Engage with employers to identify recruitment needs and provide a SWAP service.
• To provide an effective and efficient customer service function to our external and internal customers, including learners, outside organisations and staff.
• To ensure that Equality & Diversity practices are followed throughout the day-to-day activities, especially when dealing with learners and taking telephone calls.

Applicants must have:

• Experience in learner and employer engagement
• Knowledge of the training sector; especially ASF/employability
• Minimum of an IAG level 2 qualification
• Good IT skills and sound knowledge of MS Office / excel
• A minimum of grade 4 English or Level 2 Functional Skills
• Driving licence and own transport

Benefits

• 34 days' annual leave (inc. bank holidays) with the option to purchase up to a further 10 days a year by way of a salary sacrifice scheme
• Long service entitlement of up to a further 5 days' annual leave
• A great work life balance with just a 35-hour working week for full-time and a guaranteed 3:30pm finish on a Friday
• Annual staff profit share (based on company performance)
• 45p per mile reimbursement for all business mileage undertaken
• Company contributing pension scheme (Nest);
• As part of our substantial Mental Health & Wellbeing Offer toallstaff; access to a fully-funded Employee Assistance Programme for both you and your immediate family
• Annual travel pass / season ticket loan scheme
• Cycle to work scheme
• Hybrid working model
• Company sick pay
• Paid dependency leave