Learner Engagement Advisor

Pertemps Specialist Division; Nottingham; Hybrid; GBP 25,000 - 31,000; Full time

Benefits offered by this job

Hybrid working

35-hour week

3:30pm Friday finish

34 days annual leave

Annual profit share

Healthcare plan

Nest pension

Cycle to Work

Employee discounts

Job summary

Pertemps Specialist Division in Nottingham is seeking a Learner Engagement Advisor to support prospective learners from initial enquiry through to enrolment, providing high-quality Information, Advice and Guidance (IAG) and ensuring they are matched to the right programme first time.

The role is a 35-hour week with hybrid working, finishing at 3:30pm every Friday. A comprehensive benefits package accompanies the position.

Qualifications

• Experience in recruitment, interviewing, customer service or similar people-focused environments.
• Strong communication and relationship-building skills.
• Excellent organisational skills and attention to detail.
• GCSE Maths and English (or equivalent).
• Full driving licence and access to a vehicle.

Responsibilities

• Interview and assess prospective learners.
• Provide Information, Advice and Guidance (IAG).
• Manage learner onboarding and enrolment processes.
• Complete eligibility and funding compliance checks.
• Support Maths and English initial assessments.
• Maintain accurate learner records and reporting.
• Attend careers fairs and recruitment events.
• Build relationships with referral partners and stakeholders.
• Support achievement of recruitment and enrolment targets.

Skills

Recruitment experience

Customer service

Communication skills

Organisation

Relationship-building

Education

GCSE Maths & English

Full driving licence

Tools

Microsoft Office

Job description

Learner Engagement Advisor

Nottingham (Hybrid Working Available)

Up to £27,815 per annum

Full Time 35-hour week 3:30pm finish every Friday

Benefits

• Hybrid working and an excellent work-life balance with a 35-hour week and 3:30pm finish every Friday


• 34 days annual leave, with the option to buy additional holiday and earn extra leave through long service


• Annual profit share scheme


• Business mileage reimbursement at 45p per mile


• Employer-funded healthcare plan and Employee Assistance Programme


• Company sick pay and paid dependency leave


• NEST pension scheme


• Cycle to Work scheme and travel loan support


• Employee discounts at 80+ retailers and brands

We’re Recruiting: Learner Engagement Advisor

I’m currently supporting a well-established and highly regarded training provider in Nottingham with the recruitment of a Learner Engagement Advisor. This is an excellent opportunity for someone with experience in recruitment, customer service, employability, careers guidance, sales or learner engagement who enjoys working with people and making a genuine difference to their future career prospects. The successful candidate will play a key role in supporting prospective learners from initial enquiry through to enrolment, providing high-quality Information, Advice and Guidance (IAG) and ensuring they are matched to the right programme first time.

Key Responsibilities

• Interview and assess prospective learners


• Provide Information, Advice and Guidance (IAG)


• Manage learner onboarding and enrolment processes


• Complete eligibility and funding compliance checks


• Support Maths and English initial assessments


• Maintain accurate learner records and reporting


• Attend careers fairs and recruitment events


• Build relationships with referral partners and stakeholders


• Support achievement of recruitment and enrolment targets

What We’re Looking For

• Experience within recruitment, interviewing, customer service, employability or similar people-focused environments


• Experience within education, apprenticeships, training or careers advice would be advantageous


• Strong communication and relationship-building skills


• Excellent organisational skills and attention to detail


• Confident IT skills, including Microsoft Office


• GCSE Maths and English (or equivalent)


• Full driving licence and access to a vehicle