Lead Workshop Controller – Fast-Paced Auto Workshop

ZIGUP plc

Foley Park

On-site

GBP 24,000 - 40,000

Full time

4 days ago
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Benefits offered by this job

Quarterly bonus up to £2,700
Annual leave 24 days + birthday
Life assurance
Well-being services
Vehicle-leasing schemes
Pension & save-as-you-earn
Benefits app & retailer discounts
Wagestream pay flexibility

Job summary

Northgate Vehicle Hire is hiring a Workshop Controller for our Kidderminster site. You will lead a busy workshop, coordinating technicians to keep vehicles safe and on the road, while driving productivity and customer satisfaction.

We expect a qualified technician with strong diagnostic knowledge and leadership skills. The role offers a realistic salary with a substantial bonus potential and benefits in a modern workshop environment.

Qualifications

  • Qualified technician with strong workshop experience and excellent technical knowledge.
  • Commercial awareness and a practical, solutions-focused mindset for workshop success.
  • Proven leadership to motivate and develop a high-performing team.
  • Hands-on approach to contribute to business success.
  • Outstanding customer service skills to resolve issues quickly.

Responsibilities

  • Lead and coordinate technicians to manage workflow.
  • Prioritise tasks to maximise productivity and profitability.
  • Drive warranty and recharge opportunities using technical and commercial insight.
  • Ensure vehicles leave with high technical and quality standards.
  • Support team to deliver safe, efficient service for customers.

Skills

Technician background
Workshop leadership
Customer service
Problem solving

Education

Qualified technician

Tools

Diagnostic tools
Manufacturer diagnostics

Job description

Northgate Vehicle Hire is hiring a Workshop Controller for our Kidderminster site. You will lead a busy workshop, coordinating technicians to keep vehicles safe and on the road, while driving productivity and customer satisfaction.

We expect a qualified technician with strong diagnostic knowledge and leadership skills. The role offers a realistic salary with a substantial bonus potential and benefits in a modern workshop environment.

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