Lead Workshop Controller – 16-Bay Ops, Drive Performance

Autotech Recruit; Cheltenham; On-site; GBP 42,000 - 55,000; Full time

Benefits offered by this job

Performance-related bonus

Job summary

Autotech Recruit is seeking a Lead Workshop Controller for a busy main dealer operation in the UK. The role leads a 16-bay workshop, directing technicians and ensuring productive workloads while delivering outstanding customer service.

We're looking for an experienced professional with strong leadership, organisational skills, and a proven track record in improving workshop performance. This is a permanent, full-time position offering a competitive salary and bonus potential.

Qualifications

• Experience leading a team in a franchised dealership environment.
• Strong leadership and people-management abilities.
• Excellent organisational and planning skills.
• Track record of driving workshop productivity and profitability.
• Ability to work under pressure in a fast-paced setting.

Responsibilities

• Manage daily workshop activity across a 16-bay facility.
• Allocate jobs and control workload to maximise productivity.
• Drive workshop efficiency, labour sales and profitability.
• Monitor and improve key performance indicators.
• Support, motivate and develop the workshop team.
• Ensure work is completed within timescales and manufacturer standards.
• Collaborate with service advisors and management to optimise output.
• Maintain high levels of customer satisfaction and performance.
• Identify opportunities to improve processes and site performance.

Skills

Leadership

Team management

Workshop productivity

Organisational skills

Planning

Customer service

Commercial awareness

Pressure handling

Fast-paced environment

Job description

Autotech Recruit is seeking a Lead Workshop Controller for a busy main dealer operation in the UK. The role leads a 16-bay workshop, directing technicians and ensuring productive workloads while delivering outstanding customer service.

We're looking for an experienced professional with strong leadership, organisational skills, and a proven track record in improving workshop performance. This is a permanent, full-time position offering a competitive salary and bonus potential.