Lead Store Advisor, Hannam Seoul

ON RUNNING; City Of London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A premium sports brand in London is looking for a Lead Store Advisor to drive their Direct-to-Consumer approach. You will need to have at least 2 years of experience in a retail environment and be passionate about customer service. The ideal candidate possesses strong communication skills and the ability to maintain high store standards in a fast-paced setting. This role also requires an entrepreneurial spirit and an enjoyment of working in a dynamic team environment.

Qualifications

• 2+ years of experience in consumer-facing or retail work environment.
• Strong communication and interpersonal skills.
• Entrepreneurial spirit who expects the unexpected.

Responsibilities

• Deliver exceptional customer service while embodying company values.
• Maintain outstanding store condition and visual merchandising standards.
• Work independently and as part of a team in a fast-paced environment.

Skills

Strong communication

Interpersonal skills

Initiative

Customer service

Tools

Microsoft Dynamics

Job description

In short

As a Lead Store Advisor, your passion for delivering exceptional customer service in a fast-paced environment while maintaining a positive work environment for our team will be a core part of driving On's Direct-to-Consumer (DTC) approach. On will rely on you to deliver exceptional customer service to each and every customer while embodying On's core values and passion for movement.

Your story

• 2+ years of experience within a consumer-facing or retail work environment, preferably in a supervisory role
• Background in the Running, Fashion or Sports Industry is preferred, but not a must
• Strong communication, hospitality, and interpersonal skills
• Ability to take initiative, learn quickly, and work both independently and as part of a team
• Eye for maintaining outstanding store condition and visual merchandising standards
• Experience with Microsoft Dynamics and / or other ERP (Enterprise Resource Planning system) is preferred, but not required.
• Entrepreneurial spirit who expects the unexpected

Physical Demands: This position involves constant moving, talking, hearing, reaching, grabbing, climbing stairs, and standing for consecutive hours. May occasionally involve stooping, kneeling, and crouching.