Lead Shift Manager, Cash Centre Operations

Loomis Uk Ltd; Birmingham; On-site; GBP 29,000 - 35,000; Full time

Job summary

A leading cash handling company in Birmingham seeks an experienced Shift Manager to ensure efficient branch operations and motivate the team. Candidates must have prior experience in a similar role, embody strong leadership and communication skills, and maintain a customer-centric approach. The role includes managing daily operations, outstanding service delivery, and flexibility for out-of-hours responses. Applicants can expect competitive salary and benefits, including 33 days annual leave and progression opportunities.

Benefits

33 days annual leave

Life Assurance

Employee Assistance Programme (EAP)

Pension scheme

Cycle to Work scheme

Access to 3000 discounts

Qualifications

• Previous experience as a Shift Manager or similar.
• Strong leadership and communication skills.
• Ability to work as part of a team.
• Experience of direct customer management.

Responsibilities

• Manage day-to-day operational performance and planning.
• Ensure outstanding service delivery and operational excellence.
• Champion customer-first approach through product knowledge.
• Be available for out-of-hours alarm response.

Skills

Leadership skills

Customer focus

Communication skills

Attention to detail

Job description

A leading cash handling company in Birmingham seeks an experienced Shift Manager to ensure efficient branch operations and motivate the team. Candidates must have prior experience in a similar role, embody strong leadership and communication skills, and maintain a customer-centric approach. The role includes managing daily operations, outstanding service delivery, and flexibility for out-of-hours responses. Applicants can expect competitive salary and benefits, including 33 days annual leave and progression opportunities.