Lead Housekeeping Supervisor — Elevate Guest Comfort

RBH Hospitality Management Ltd; York and North Yorkshire; Vor Ort; GBP 26.000 - 34.000; Vollzeit

Benefits dieser Stelle

Discounted hotel room rates

Birthday holiday

Parental leave

Course sponsorship

30% food and beverage discount

Refer a Friend £250

Flexible working

Wagestream

Life insurance

Employee Assistance Programme

Wellbeing events

Free meals on duty

Zusammenfassung

RBH Hospitality Management Ltd and The Milner York in York seek a Housekeeping Supervisor to lead the team, uphold high cleanliness standards and ensure a welcoming guest experience.

You will oversee room and public area cleanliness, coordinate schedules with Front Office and Maintenance, coach staff, and maintain stock and safety procedures. This is a hands-on leadership role within a four-star property that values guest satisfaction and teamwork.

Qualifikationen

• Lead and motivate the Housekeeping team to maintain high standards.
• Inspect bedrooms and public areas for cleanliness and presentation.
• Coordinate room cleaning schedules and workloads.
• Coach and develop team members with constructive feedback.
• Collaborate with Front Office and Maintenance to resolve issues quickly.
• Monitor supplies and equipment, manage stock efficiently.
• Ensure health and safety procedures and safe chemical handling.
• Respond to guest needs promptly while upholding guest experience.
• Support Head Housekeeper to ensure productivity and standards.
• Be hands-on and present on the floor as needed.

Aufgaben

• Lead by example and foster a positive working environment.
• Maintain high cleanliness and presentation standards.
• Coordinate daily operations to keep rooms ready.
• Provide coaching and development to colleagues.
• Work with other departments to resolve issues quickly.
• Manage supplies, stock, and equipment.
• Adhere to health and safety requirements.

Kenntnisse

Leadership

Team supervision

Guest focus

Communication

Organisational skills

Jobbeschreibung

RBH Hospitality Management Ltd and The Milner York in York seek a Housekeeping Supervisor to lead the team, uphold high cleanliness standards and ensure a welcoming guest experience.

You will oversee room and public area cleanliness, coordinate schedules with Front Office and Maintenance, coach staff, and maintain stock and safety procedures. This is a hands-on leadership role within a four-star property that values guest satisfaction and teamwork.