Housekeeping Supervisor - Lead a Guest-Ready Team

RBH; York and North Yorkshire; Presencial; GBP 23.000 - 29.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Discounted hotel rates

Birthday holiday

Parental leave sponsorship

Course sponsorship

30% food & beverage discount

Refer a Friend £250

Flexible working

Wagestream payments

Life insurance

Employee Assistance Programme

Social & wellbeing events

Free meals on duty

Descripción de la vacante

The Milner York is seeking a proactive Housekeeping Supervisor to lead our team and uphold the high standards guests expect. You’ll model excellence, motivate colleagues and ensure bedrooms and public areas are clean, well-presented and guest-ready.

Working on the floor when needed, you’ll coordinate room cleaning schedules with Front Office and Maintenance, train staff, monitor stock, and drive safety practices to protect everyone. A hotel background and proven leadership are essential.

Formación

• Proven housekeeping experience, ideally in hotels.
• Strong leadership and ability to motivate a team.
• Excellent communication and organisational skills.
• Attention to presentation and cleanliness standards.

Responsabilidades

• Lead and motivate the Housekeeping team to maintain high standards.
• Carry out inspections of bedrooms and public areas.
• Coordinate room cleaning schedules and workloads.
• Coach and develop team members with constructive feedback.
• Collaborate with Front Office and Maintenance to manage room status.
• Monitor stock and equipment use; ensure safe handling.
• Enforce health and safety procedures and hotel standards.
• Respond promptly to guest needs and maintain guest satisfaction.
• Support Head Housekeeper to ensure department productivity.
• Be hands-on on the floor when required.

Conocimientos

Housekeeping experience

Leadership

Communication skills

Organisational skills

Attention to detail

Descripción del empleo

The Milner York is seeking a proactive Housekeeping Supervisor to lead our team and uphold the high standards guests expect. You’ll model excellence, motivate colleagues and ensure bedrooms and public areas are clean, well-presented and guest-ready.

Working on the floor when needed, you’ll coordinate room cleaning schedules with Front Office and Maintenance, train staff, monitor stock, and drive safety practices to protect everyone. A hotel background and proven leadership are essential.