Lead Clinical Duty Manager.

The Hospital of St John & St Elizabeth; Greater London; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading healthcare provider in Greater London is seeking a Lead Clinical Duty Manager to enhance decision-making in hospital operations outside regular hours. The successful candidate will lead the Duty Manager team, ensuring effective clinical leadership and oversight during emergencies. Key responsibilities include managing staffing, coordinating admissions, and upholding patient safety and quality standards. This role offers comprehensive benefits, including healthcare schemes, annual leave, and professional development opportunities.

Benefits

Private healthcare scheme worth up to £20,000 per year

27 days annual leave

Blue Light Card discounts

Career progression opportunities

Qualifications

• Registered nurse with leadership experience.
• Proven ability to manage clinical and non-clinical emergencies.
• Experience in coordinating admissions and staffing.

Responsibilities

• Oversee and support Duty Managers during emergencies.
• Lead team development and ensure performance standards.
• Maintain patient safety and quality assurance.

Skills

Clinical leadership

Excellent communication

Team development

Decision-making

Staff management

Job description

Lead Clinical Duty Manager

Join our leadership team and make a real impact. We’re seeking an experienced nurse leader to head our Duty Manager team, ensuring consistent, safe, and effective decision-making across hospital operations out of hours. If you’re passionate about clinical leadership, team development, and operational excellence, we’d love to hear from you.

The Lead Clinical Duty Manager provides operational leadership and coordination of hospital services out of hours, ensuring safe, effective, and consistent decision-making across the Duty Manager team.

This includes : Managing and coordinating a wide range for clinical and non-clinical emergencies, dealing with and addressing a range of clinical and non-clinical problems, reviewing and ensuring safe staffing levels where required, coordinating admissions, and escalating issues to the senior manager on call.

In addition to the post holder working on the Duty Manager rota, this role strengthens clinical leadership by acting as the team lead for the Duty Managers, promoting standardisation of practice, and fostering a culture of collaboration and accountability.

The post-holder will :

• Oversee and support Duty Managers in managing clinical and non-clinical emergencies, staffing, and bed utilisation.
• Lead on team development, performance monitoring, and professional decision-making consistency.
• Act as a role model for clinical leadership and governance, ensuring patient safety and quality standards are maintained.
• The post-holder works closely with Admissions to ensure proactive focus on effective utilisation of hospital beds and provides support for clinical areas as a 08 bleep holder.
• The post holder will coordinate the staff bank and primarily focus on management of requests for cover for nursing shifts with effective utilisation of staffing resource.
• The post-holder will have excellent communication and leadership skills and is responsible for effective working relationships across a wide range of teams.

Why apply for this role?

At our organisation we are passionate about providing our employees with a supportive and engaging environment. As well as ongoing development and training, we offer our employees a wide range of benefits;

When you become part of the HJE Family, these are some of the benefits you will receive :

• Private healthcare scheme worth up to £20,000 per year
• 27 days annual leave
• Blue Light Card discounts
• Interest‑free season ticket loans
• Cycle to work scheme
• Free eye check‑up vouchers with contribution towards lenses
• Free newspaper and media subscriptions
• Local Business discounts
• Discount in our Hospice Charity shop
• Refer a Friend scheme
• Free Cinema Society Membership offering discounted tickets
• Personal development and training courses
• Annual events and recognition awards
• Career progression and increments
• For employees joining us from the NHS, we can provide continuation of your NHS pension

If you are ready for a new challenge and relish the chance to become part of a successful, forward thinking organisation then we would love to hear from you.