L'Oréal Dermatological Beauty | Beauty Advisor | Boots Stratford (30 hours)

L'Oreal; Greater London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading beauty company is seeking a Skincare Advisor to provide exceptional customer service within their dermatological beauty division. The role involves conducting skin analyses, recommending personalized routines, achieving sales targets, and maintaining an inviting retail environment. The ideal candidate should have 1-2 years of experience in retail, preferably in beauty or skincare, and possess strong communication and sales skills. This position offers competitive salary, training opportunities, and career growth within the organization.

Benefits

Competitive salary and commission

Comprehensive training opportunities

Generous product allowance

Career growth opportunities

Supportive work environment

Qualifications

• 1-2 years in retail sales, preferably beauty or skincare.
• Experience as a beauty advisor or skincare consultant is a plus.

Responsibilities

• Conduct skin analyses and consultations.
• Recommend personalized skincare routines.
• Achieve sales targets and drive brand loyalty.
• Maintain a clean and inviting store environment.
• Participate in training to stay updated on products.

Skills

Exceptional communication

Sales acumen

Organizational skills

Interpersonal skills

Active listening

Job description

As a Skincare Advisor for L'Oréal Dermatological Beauty, you will be the face of our cutting-edge skincare brands, providing exceptional customer service and expert advice to our diverse clientele. You will play a crucial role in educating customers about our scientifically-backed products, understanding their unique skin needs, and guiding them toward personalized skincare routines that deliver visible results. Your passion for skincare, combined with your in-depth knowledge of dermatological principles, will enable you to build lasting relationships with customers and contribute to the success of our brands.

Customer Consultation & Personalization

• Conduct in-depth skin analyses and consultations to identify individual customer needs, concerns, and skin types.
• Recommend personalized skincare routines and product solutions from our L'Oréal Dermatological Beauty portfolio (e.g., La Roche-Posay, Vichy, CeraVe).
• Educate customers on product ingredients, benefits, application techniques, and the science behind our formulations.
• Provide expert advice on how to integrate our products into existing routines and address specific skin conditions like acne, sensitivity, aging, dryness, and sun protection.

Sales & Brand Advocacy

• Achieve and exceed daily, weekly, and monthly sales targets.
• Drive brand loyalty through exceptional service, product knowledge, and consistent follow-up.
• Act as a brand ambassador, passionately representing the values and scientific credibility of L'Oréal Dermatological Beauty.
• Promote new product launches, promotions, and special events.

Merchandising & Store Operations

• Maintain an immaculate and inviting retail environment, ensuring product displays are well-stocked, clean, and visually appealing according to L'Oréal guidelines.
• Assist with stock checks, and report any discrepancies.
• Ensure compliance with all health, safety, and company policies.

Continuous Learning & Development

• Actively participate in all training programs provided by L'Oréal Dermatological Beauty to stay up-to-date on product knowledge, dermatological science, and sales techniques.
• Stay informed about industry trends, competitor activities, and new developments in skincare.
• Seek opportunities for self-development and growth within the L'Oréal organization.

Minimum Experience & Qualifications

• Minimum of 1-2 years of experience in a retail sales environment, preferably within beauty, skincare, or pharmacy settings.
• Previous experience as a beauty advisor, skincare consultant, or aesthetician is highly desirable.

Knowledge

• Strong understanding of dermatological skincare principles, ingredients (e.g., hyaluronic acid, retinol, ceramides, niacinamide), and common skin concerns.
• Familiarity with L'Oréal Dermatological Beauty brands (La Roche-Posay, Vichy, CeraVe) is a significant advantage.

Skills

• Exceptional communication, interpersonal, and active listening skills.
• Proven ability to build rapport and establish trust with customers.
• Strong sales acumen with a track record of achieving targets.
• Excellent organizational skills and attention to detail.
• Ability to work independently and as part of a team in a fast-paced retail environment.
• Proficiency in using POS systems and basic computer applications.

Attributes

• Passionate about skincare and committed to helping others achieve healthy skin.
• Proactive, results-oriented, and customer-focused.
• Professional demeanor and appearance.
• Ability to work flexible hours, including evenings, weekends, and holidays, as required by retail schedules.

Company Overview

L'Oréal Dermatological Beauty is a division of the world's leading beauty company, L'Oréal. We are dedicated to pioneering advanced skincare solutions, rooted in dermatological science, to address a wide range of skin concerns. Our portfolio includes iconic brands renowned for their efficacy, safety, and innovation, such as La Roche-Posay, Vichy, and CeraVe. We believe in the power of science to transform skin health and improve lives.

Benefits

• Competitive salary and commission structure.
• Comprehensive training and continuous learning opportunities with L'Oréal experts.
• Generous product allowance.
• Opportunities for career growth and advancement within the L'Oréal Group.
• A dynamic and supportive work environment where your passion for beauty and science can thrive.

Join Us

Join L'Oréal Dermatological Beauty and become an essential part of our mission to deliver life-changing skincare solutions!