L&D Administrator – RSAS Training (London)

British Transport Police; Ashfield; Hybrid; GBP 30,000 - 36,000; Full time

Benefits offered by this job

28 days annual leave plus bank hols

Family-friendly policies including up

Bespoke benefits platform and Blue LIg

Job summary

British Transport Police is seeking an L&D Administrator – RSAS to join the Learning & Development team in London. You will provide essential administrative support, coordinating training bookings, maintaining records, and supporting the delivery of learning programmes.

You will work in a blended home/office environment with 37 hours per week, contributing to a role that helps staff develop skills and realise potential within a large national police service.

Qualifications

• Previous administration experience in a busy customer-focused environment.
• Experience working within a call centre, helpdesk, customer service or administrative support role.
• Strong communication and interpersonal skills, with the ability to build effective working relationships.
• Proficiency in Microsoft Office applications including Word, Excel, PowerPoint and Teams.
• Experience of coordinating bookings, managing records and maintaining accurate data.
• Ability to work collaboratively as part of a team whilst managing a varied workload.
• GCSEs (including English and Maths) or equivalent qualification/experience.

Responsibilities

• Coordinate training course bookings, schedules, resources, venues and delegate administration.
• Provide first-line support for training-related enquiries via telephone, email and internal systems.
• Maintain accurate training records, learner data and compliance information, producing reports as required.
• Work closely with trainers, suppliers and internal stakeholders to support the successful delivery of training programmes.

Skills

Administration experience

Call centre experience

Strong communication

MS Office (Word, Excel, PowerPoint, TE

Booking coordination

Teamwork

GCSE English & Maths

Education

GCSEs English and Maths

Tools

Microsoft Office

Job description

British Transport Police is seeking an L&D Administrator – RSAS to join the Learning & Development team in London. You will provide essential administrative support, coordinating training bookings, maintaining records, and supporting the delivery of learning programmes.

You will work in a blended home/office environment with 37 hours per week, contributing to a role that helps staff develop skills and realise potential within a large national police service.