L&D Administrator – RSAS Training & Compliance

British Transport Police; Greater London; Hybrid; GBP 33,000 - 38,000; Full time

Benefits offered by this job

28 days annual leave

London allowance included in salary

Pension scheme

Job summary

British Transport Police is seeking an L&D Administrator – RSAS to join the Learning & Development team in London. You will deliver essential administrative support, helping to run training programmes and maintain learner data.

In this role you will coordinate bookings, respond to training enquiries, and collaborate with trainers and suppliers to ensure smooth delivery. A strong background in administration within a customer-focused setting is required.

Qualifications

• Previous administration experience in a busy customer-focused environment.
• Experience working within a call centre, helpdesk, customer service or administrative support role.
• Strong communication and interpersonal skills, with the ability to build effective working relationships.
• Proficiency in Microsoft Office applications including Word, Excel, PowerPoint and Teams.
• Experience of coordinating bookings, managing records and maintaining accurate data.
• Ability to work collaboratively as part of a team whilst managing a varied workload.
• GCSEs (including English and Maths) or equivalent qualification/experience.
• Experience of working in an operational or L&D role within a police environment.

Responsibilities

• Coordinate training course bookings, schedules, resources, venues and delegate administration.
• Provide first-line support for training-related enquiries via telephone, email and internal systems.
• Maintain accurate training records, learner data and compliance information, producing reports as required.
• Work closely with trainers, suppliers and internal stakeholders to support the successful delivery of training programmes.

Skills

Administrative support

Call centre

Communication

Microsoft Office

Education

GCSEs (English & Maths)

Tools

Word

Excel

PowerPoint

Teams

Job description

British Transport Police is seeking an L&D Administrator – RSAS to join the Learning & Development team in London. You will deliver essential administrative support, helping to run training programmes and maintain learner data.

In this role you will coordinate bookings, respond to training enquiries, and collaborate with trainers and suppliers to ensure smooth delivery. A strong background in administration within a customer-focused setting is required.