Key Account Manager: Growth, UK Travel, Commission

Impact Recruitment Services; Northampton; On-site; GBP 35,000 - 40,000; Full time

Benefits offered by this job

Company Car

Laptop

Mobile phone

Job summary

Impact Recruitment Services is partnering with a well-established Northamptonshire manufacturer to recruit a Customer Account Manager. You will manage a portfolio of business customers, acting as the main contact from enquiry to delivery, building strong relationships and identifying growth opportunities.

You’ll join a busy sales and customer service team, handle enquiries, quotations and orders, liaise with internal departments and deliver outstanding service in a fast-moving manufacturing

Qualifications

• At least three years' experience in account management, business development or customer service within a B2B environment.
• Strong relationship-building and communication skills.
• Consultative approach to understanding customer needs and offering solutions.
• Excellent organisation and time management.
• Confident liaising with stakeholders at all levels, from operational teams to senior decision-makers.
• Proactive, positive attitude and commitment to exceptional service.

Responsibilities

• Build and develop long-term customer relationships.
• Manage accounts and identify opportunities for growth.
• Handle enquiries, quotations and orders.
• Liaise with internal departments to ensure delivery on time.
• Understand customer challenges and provide practical solutions.
• Deliver outstanding service in a fast-moving manufacturing environment.

Skills

Relationship building

Communication

Consultative selling

Organization

Stakeholder management

Time management

Job description

Impact Recruitment Services is partnering with a well-established Northamptonshire manufacturer to recruit a Customer Account Manager. You will manage a portfolio of business customers, acting as the main contact from enquiry to delivery, building strong relationships and identifying growth opportunities.

You’ll join a busy sales and customer service team, handle enquiries, quotations and orders, liaise with internal departments and deliver outstanding service in a fast-moving manufacturing