Key Account Manager

PSM Recruitment Ltd; Ramsgate; On-site; GBP 42,000 - 62,000; Full time

Job summary

PSM Recruitment Ltd in Ramsgate is seeking a commercially focused Key Account Manager with strong account management and business development experience to drive profitable growth. You will manage key relationships, identify opportunities, and work with internal teams to support strategic objectives.

You will negotiate effectively, present to stakeholders, and utilise CRM systems to track performance. A Full UK Driving Licence is essential and travel across the UK is expected.

Qualifications

• Proven experience in Key Account Management, Account Management, Business Development, or similar customer-facing sales role (or equivalent).
• Excellent negotiation, presentation, and communication skills.
• Full UK Driving Licence required.

Responsibilities

• Build and maintain relationships with existing key accounts to maximise sales opportunities and profitability.
• Develop understanding of customer requirements and provide tailored solutions.
• Cultivate relationships across multiple departments within customer organisations.
• Identify and secure new business opportunities to support growth.
• Research target accounts to maintain a strong pipeline of prospective business.
• Communicate customer and market feedback to support product development.

Skills

Key Account Management

Business Development

Relationship Building

Negotiation

Strong communication

Strategic thinking

Self-motivated

Tools

Microsoft Office

CRM systems

Job description

PSM Recruitment are seeking a Key Account Manager on behalf of a well-established business based in Ramsgate This is an excellent opportunity for a commercially focused sales professional with strong account management and business development experience.

The successful candidate will be responsible for developing and managing key customer relationships, driving profitable sales growth, identifying new business opportunities, and contributing to the company's continued success through strategic account management.

Key Responsibilities:

Build and maintain strong relationships with existing key accounts to maximise sales opportunities and profitability.

Develop a thorough understanding of customer requirements and provide tailored solutions that exceed expectations.

Cultivate relationships with stakeholders across multiple departments within customer organisations.

Identify and secure new business opportunities to support the company's growth strategy.

Research and develop target accounts to maintain a strong pipeline of prospective business.

Gather and communicate customer and market feedback to support product development and innovation.

Work closely with internal marketing teams to increase brand awareness through social media, advertising, PR activities, events, and trade exhibitions.

Monitor sales performance against budgets and agreed targets, implementing corrective actions where necessary.

Negotiate pricing, contracts, and commercial agreements to ensure sustainable and profitable business growth.

Assist in the preparation and delivery of annual sales and growth plans.

Attend customer meetings, industry events, and trade shows as required.

Travel within the UK and occasionally overseas to support business objectives.

Candidate Requirements:

Proven experience in Key Account Management, Account Management, Business Development, or a similar customer-facing sales role.

Strong commercial awareness with the ability to negotiate effectively.

Excellent relationship-building and stakeholder management skills.

Ability to identify opportunities and convert them into long-term business partnerships.

Strong presentation and communication skills.

Proficient in Microsoft Office and CRM systems.

Ability to analyse sales performance and identify growth opportunities.

Self-motivated, organised, and able to work independently.

Qualifications & Experience:

Previous experience managing key customer accounts is preferred.

Experience within manufacturing, packaging, print, industrial, or related sectors would be advantageous.

A proven track record of achieving sales targets and delivering business growth.

Full UK Driving License is essential.

Working Environment:

Office-based with significant computer use.

Regular travel to customer sites and industry events.

Periods of prolonged sitting and driving may be required.

Package:

A competitive salary and benefits package is available and will be discussed during the recruitment process.