Key Account Manager

Origin Global; England; On-site; GBP 40,000 - 70,000; Full time

Benefits offered by this job

Health & wellbeing

Family & future

Time & recognition

A little extra

Development

Job summary

Origin Global is seeking a driven Key Account Manager to manage a portfolio of trade partner accounts, build lasting relationships and deliver excellent service to help customers grow their businesses.

You will develop strategic account plans, identify upsell opportunities, collaborate with internal teams, and use CRM data to monitor performance and drive revenue growth.

Qualifications

• 3-5 years experience in sales or account management.
• Proven track record of managing key accounts and achieving revenue growth.
• Strong communication, negotiation and relationship-building skills.
• Ability to develop and deliver strategic account plans.
• Proactive, solutions-focused approach with excellent problem-solving skills.
• Experience using CRM software and order management systems.
• Strong organisational skills and the ability to manage multiple accounts and priorities.

Responsibilities

• Managing and developing a portfolio of key trade partner accounts, building strong and lasting relationships.
• Creating and delivering strategic account plans to drive customer satisfaction, retention and revenue growth.
• Identifying opportunities to increase sales through upselling, cross-selling and introducing new products.
• Monitoring account performance, using sales data and customer insights to identify opportunities and address challenges.
• Negotiating commercial agreements and securing mutually beneficial outcomes.
• Working closely with internal teams to ensure excellent service delivery and resolve customer needs.
• Sharing customer feedback and market insights to support continuous improvement and product development.

Skills

Account management

Sales

CRM experience

Negotiation skills

Relationship building

Planning & strategy

Communication skills

Multitasking

Tools

CRM software

Order management systems

Job description

Great relationships. Strong partnerships. Real opportunities to grow.

Are you an experienced account manager who loves building relationships, spotting opportunities and helping customers grow their businesses?

At Origin, we're looking for a driven and personable Key Account Manager to join our Sales team. As a leading British manufacturer of premium aluminium doors and windows, we're proud of the relationships we've built with our trade partners. We're looking for someone who can strengthen those partnerships, deliver exceptional service and identify opportunities for continued growth.

What will you be doing?

• Managing and developing a portfolio of key trade partner accounts, building strong and lasting relationships.

• Creating and delivering strategic account plans to drive customer satisfaction, retention and revenue growth.

• Identifying opportunities to increase sales through upselling, cross-selling and introducing new products.

• Monitoring account performance, using sales data and customer insights to identify opportunities and address challenges.

• Negotiating commercial agreements and securing mutually beneficial outcomes.

• Working closely with internal teams to ensure excellent service delivery and resolve customer needs.

• Sharing customer feedback and market insights to support continuous improvement and product development.

What are we looking for?

We're looking for someone who combines commercial experience with a genuine passion for building successful customer relationships.

You'll ideally bring:

• 3-5 years' experience in sales or account management, preferably within the building materials industry.

• A proven track record of managing key accounts and achieving revenue growth.

• Strong communication, negotiation and relationship-building skills.

• The ability to develop and deliver strategic account plans.

• A proactive, solutions-focused approach with excellent problem-solving skills.

• Experience using CRM software and order management systems.

• Strong organisational skills and the ability to manage multiple accounts and priorities.

What's in it for you?

We expect commitment from our people and believe that should go both ways. You'll benefit from a great range of company benefits, including:

• Health & wellbeing: Subsidised healthcare, 24/7 virtual GPs and confidential employee support.

• Family & future: Enhanced family benefits and life assurance.

• Time & recognition: Christmas shutdown and long-service awards.

• A little extra: Gym and retail discounts, Cycle to Work, social events and selected Wycombe Wanderers FC tickets.

• Development: Training, opportunities to learn new skills and room to progress.