Key Account Manager

MAGMAS; High Wycombe; On-site; GBP 35,000 - 55,000; Full time

Benefits offered by this job

Healthcare

Family benefits

Time off & long-service awards

Gym & retail discounts

Wycombe Wanderers FC tickets

Training & progression

Job summary

Origin is seeking a driven Key Account Manager to join our Sales team in the UK. You will manage a portfolio of key trade partner accounts, build strong relationships and deliver strategic account plans to drive revenue growth.

Ideal candidates will have 3-5 years' experience, strong communication and negotiation skills, and a proactive, solutions-focused approach. CRM experience and product knowledge are valued to support our service and development goals.

Qualifications

• 3-5 years' experience in sales or account management, preferably within building materials.
• Proven track record of managing key accounts and achieving revenue growth.
• Strong communication, negotiation and relationship-building skills.
• Ability to develop and deliver strategic account plans.
• Proactive, solutions-focused approach with problem-solving skills.
• Experience using CRM software and order management systems.
• Strong organisational skills with multiple accounts and priorities.

Responsibilities

• Managing and developing a portfolio of key trade partner accounts, building strong and lasting relationships.
• Creating and delivering strategic account plans to drive customer satisfaction, retention and revenue growth.
• Identifying opportunities to increase sales through upselling, cross-selling and introducing new products.
• Monitoring account performance, using sales data and customer insights to identify opportunities and address challenges.
• Negotiating commercial agreements and securing mutually beneficial outcomes.
• Working closely with internal teams to ensure excellent service delivery and resolve customer needs.
• Sharing customer feedback and market insights to support continuous improvement and product development.

Skills

Account management

Relationship building

Negotiation

Strategic account planning

CRM software

Order management systems

Tools

Order management systems

Job description

Great relationships. Strong partnerships. Real opportunities to grow.

Are you an experienced account manager who loves building relationships, spotting opportunities and helping customers grow their businesses?

At Origin, we're looking for a driven and personable Key Account Manager to join our Sales team. As a leading British manufacturer of premium aluminium doors and windows, we're proud of the relationships we've built with our trade partners. We're looking for someone who can strengthen those partnerships, deliver exceptional service and identify opportunities for continued growth.

What will you be doing?

• Managing and developing a portfolio of key trade partner accounts, building strong and lasting relationships.
• Creating and delivering strategic account plans to drive customer satisfaction, retention and revenue growth.
• Identifying opportunities to increase sales through upselling, cross-selling and introducing new products.
• Monitoring account performance, using sales data and customer insights to identify opportunities and address challenges.
• Negotiating commercial agreements and securing mutually beneficial outcomes.
• Working closely with internal teams to ensure excellent service delivery and resolve customer needs.
• Sharing customer feedback and market insights to support continuous improvement and product development.

What are we looking for?

We're looking for someone who combines commercial experience with a genuine passion for building successful customer relationships.

You’ll Ideally Bring

• 3-5 years' experience in sales or account management, preferably within the building materials industry.
• A proven track record of managing key accounts and achieving revenue growth.
• Strong communication, negotiation and relationship-building skills.
• The ability to develop and deliver strategic account plans.
• A proactive, solutions-focused approach with excellent problem-solving skills.
• Experience using CRM software and order management systems.
• Strong organisational skills and the ability to manage multiple accounts and priorities.

What's in it for you?

Benefits

We expect commitment from our people and believe that should go both ways. You'll benefit from a great range of company benefits, including:

• Health & wellbeing: Subsidised healthcare, 24/7 virtual GPs and confidential employee support.
• Family & future: Enhanced family benefits and life assurance.
• Time & recognition: Christmas shutdown and long-service awards.
• A little extra: Gym and retail discounts, Cycle to Work, social events and selected Wycombe Wanderers FC tickets.
• Development: Training, opportunities to learn new skills and room to progress.