Key Account Growth Leader — Upsell & Strategy

Culligan UK; Wolverhampton; On-site; GBP 35,000 - 55,000; Full time

Benefits offered by this job

23 days' holiday + Bank Holidays

Company Pension scheme

Company Sick Pay

Cycle to Work scheme

Employee rewards and discounts

Health Care Cash Plan option

24/7 Employee Assistance Programme

Ongoing learning and development

Free onsite parking

Life Assurance

Job summary

A leading water solutions company in the UK is seeking a Key Account Support Manager to manage customer relationships and lead a dynamic team. The role involves driving revenue growth through upselling, conducting account reviews, and ensuring customer satisfaction. The ideal candidate will possess strong leadership and analytical skills, and have experience in account management. This position offers a range of benefits, including flexible holidays, pension schemes, and ongoing professional development.

Qualifications

• Demonstrated experience in account management or customer success.
• Exceptional leadership capabilities with proven team management skills.
• Experienced in driving revenue growth through upselling and cross‑selling.
• Strong analytical abilities and commercial insight.

Responsibilities

• Oversee customer relationship management and lifecycle.
• Lead a dynamic team of Account Support Executives.
• Conduct account reviews to evaluate performance and uncover opportunities.
• Ensure consistent reporting on account performance metrics.

Skills

Account management

Customer success

Leadership

Analytical abilities

Conflict resolution

Sales negotiation

Tools

Salesforce

Job description

A leading water solutions company in the UK is seeking a Key Account Support Manager to manage customer relationships and lead a dynamic team. The role involves driving revenue growth through upselling, conducting account reviews, and ensuring customer satisfaction. The ideal candidate will possess strong leadership and analytical skills, and have experience in account management. This position offers a range of benefits, including flexible holidays, pension schemes, and ongoing professional development.