Key Account Growth Leader — Upsell & Strategy

Culligan UK

Wolverhampton

On-site

GBP 35,000 - 55,000

Full time

14 days+
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Benefits offered by this job

23 days' holiday + Bank Holidays
Company Pension scheme
Company Sick Pay
Cycle to Work scheme
Employee rewards and discounts
Health Care Cash Plan option
24/7 Employee Assistance Programme
Ongoing learning and development
Free onsite parking
Life Assurance

Job summary

A leading water solutions company in the UK is seeking a Key Account Support Manager to manage customer relationships and lead a dynamic team. The role involves driving revenue growth through upselling, conducting account reviews, and ensuring customer satisfaction. The ideal candidate will possess strong leadership and analytical skills, and have experience in account management. This position offers a range of benefits, including flexible holidays, pension schemes, and ongoing professional development.

Qualifications

  • Demonstrated experience in account management or customer success.
  • Exceptional leadership capabilities with proven team management skills.
  • Experienced in driving revenue growth through upselling and cross‑selling.
  • Strong analytical abilities and commercial insight.

Responsibilities

  • Oversee customer relationship management and lifecycle.
  • Lead a dynamic team of Account Support Executives.
  • Conduct account reviews to evaluate performance and uncover opportunities.
  • Ensure consistent reporting on account performance metrics.

Skills

Account management
Customer success
Leadership
Analytical abilities
Conflict resolution
Sales negotiation

Tools

Salesforce

Job description

A leading water solutions company in the UK is seeking a Key Account Support Manager to manage customer relationships and lead a dynamic team. The role involves driving revenue growth through upselling, conducting account reviews, and ensuring customer satisfaction. The ideal candidate will possess strong leadership and analytical skills, and have experience in account management. This position offers a range of benefits, including flexible holidays, pension schemes, and ongoing professional development.
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