Junior Systems & Field Engineer - Hybrid, Lab & Field

Netcalibre Ltd; Greater London; Hybrid; GBP 21,000 - 26,000; Full time

Benefits offered by this job

28 days holiday including bank holiday

Hybrid 2-3 days wfh

Home internet allowance

Company laptop and phone

Workplace pension

Job summary

Netcalibre Ltd in London is seeking a junior IT support enthusiast who loves technology and learning. You’ll start on first-line support, troubleshooting hardware, software, and network issues, and you’ll document learnings to help others.

You’ll shadow senior engineers and progress to handling site visits to customer offices and data centres around London, with a plan to design solutions and contribute to our quality processes.

Qualifications

• No professional experience or certifications required.
• Genuine curiosity about how technology works.
• Patience to figure things out.

Responsibilities

• Troubleshoot hardware, software and network issues.
• Take ownership of cases from first call to resolution.
• Document learnings to help the next person.
• Shadow senior engineers and move towards site visits to customer offices.
• Over time design solutions and write standard procedures.

Skills

Curiosity about technology

Willingness to learn

Job description

Netcalibre Ltd in London is seeking a junior IT support enthusiast who loves technology and learning. You’ll start on first-line support, troubleshooting hardware, software, and network issues, and you’ll document learnings to help others.

You’ll shadow senior engineers and progress to handling site visits to customer offices and data centres around London, with a plan to design solutions and contribute to our quality processes.