Junior Network & Field Engineer — Hybrid, Lab Access

Netcalibre Ltd; United Kingdom; Hybrid; GBP 21,000 - 32,000; Full time

Benefits offered by this job

1-to-1s

Training & certs

Degree-friendly schedule

Lab access

Cross-functional team

Job summary

Netcalibre Ltd in the United Kingdom is seeking a curious junior IT support person. You'll start on first-line support, troubleshooting hardware, software, and network issues to shape customer impressions.

You'll shadow senior engineers, progress to site visits in London, and over time help design solutions, write procedures, and contribute to a quality control process. The role offers hybrid work with 2-3 days remote and on-site at customer offices and data centres.

Qualifications

• Genuine curiosity about how technology works.
• No professional experience or certifications required.
• Interest in learning through hands-on projects.
• Hobbyist tech background welcome.

Responsibilities

• Start on first-line support and troubleshoot hardware, software, and network issues.
• Take ownership of cases from first call to resolution.
• Write up learnings to benefit the next person.
• Shadow senior engineers and progress to site visits to London.
• Over time design solutions, write procedures, and help build a quality control process.

Skills

Curiosity about tech

Willingness to learn

Patience to solve

Home lab

Tools

Linux

Discord bot

Job description

Netcalibre Ltd in the United Kingdom is seeking a curious junior IT support person. You'll start on first-line support, troubleshooting hardware, software, and network issues to shape customer impressions.

You'll shadow senior engineers, progress to site visits in London, and over time help design solutions, write procedures, and contribute to a quality control process. The role offers hybrid work with 2-3 days remote and on-site at customer offices and data centres.