Junior Sales Administrator: Grow in Customer & Order Ops

Tricel; Leeds; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Excellent development opportunities

Good work life balance

Employee Assistance Programme

Health and wellbeing initiatives

Team oriented atmosphere

Job summary

Tricel in Leeds is seeking a Junior Sales Administrator to support the Sales team with customer enquiries, order processing, quotations, and general administration. The role offers hands-on training in a growing international business, with opportunities to develop commercial and administrative skills.

The successful candidate will be organised, detail-oriented and eager to learn, contributing to high levels of service and progression within the company.

Qualifications

• Previous administrative or customer service experience preferred.
• Excellent communication and organisational skills.
• Experience using CRM systems is beneficial.
• Proactive problem-solving and process improvement mindset.

Responsibilities

• Assist with processing customer orders in a timely fashion, in line with Company procedures.
• To produce courier labels for sales orders to be dispatched.
• Administering Purchase Orders through Sage.
• Responsible for dealing with customer enquiries both on the phone & in person.
• Responsible for monitoring the office email & responding to customers in a timely manner.
• Produce quotations as requested by customers directly or the Sales team.
• Liaison with customers on a regular basis to ensure deliveries are booked in.
• Ensure all courier queries are dealt with in order to meet customer expectations.
• Ensure all paperwork is filed correctly and in a timely manner.
• Ensure all internet and eBay orders are printed and processed and then marking these as dispatched.
• Process the decant forms on to the system as and when they arise.
• Scan & PDF all orders/manifests as instructed by your Manager.
• Responsible for following Company policies & procedures at all times & make recommendations for improvements.
• Any other duties as assigned by your line manager to meet the needs of the business.

Skills

MS Office

CRM familiarity

Strong communication

Team player

Attention to detail

Tools

Sage

Job description

Tricel in Leeds is seeking a Junior Sales Administrator to support the Sales team with customer enquiries, order processing, quotations, and general administration. The role offers hands-on training in a growing international business, with opportunities to develop commercial and administrative skills.

The successful candidate will be organised, detail-oriented and eager to learn, contributing to high levels of service and progression within the company.