Sales Administrator

Lucy Walker Recruitment; Leeds; On-site; GBP 21,000 - 27,000; Full time

Job summary

A Leeds-based FMCG company is seeking a Sales Administrator to join their friendly, close-knit team. You will support the sales function with excellent customer service and clear communication with clients and the internal team.

Key duties include handling international client contacts, processing orders and invoices, creating products in the system, managing export documentation, and contributing to production meetings.

Qualifications

• Proven record of providing exceptional customer service.
• Excellent communicator with the ability to liaise with people at all levels.
• High attention to detail.

Responsibilities

• Acting as a key contact for assigned international clients.
• Processing new customer orders and issuing invoices/credit notes accurately.
• Creating new products in the system and processing essential export documentation.
• Attending weekly production meetings to ensure customer requirements are met.
• Maintaining monthly sales data.
• Providing complete customer service and building strong, lasting relationships.

Skills

Customer service

Communication

Organisation

Prioritisation

Problem solving

International liaison

Job description

Are you an organised and supportive team player looking for your next role in a friendly and mature office environment?

Our client is an established FMCG company based Leeds, and we are working exclusively with them to add a dedicated Sales Administrator to join their close-knit team. This is a rare opportunity to become part of a fantastic successful team. They are a wonderful, supportive, and wholesome group who genuinely enjoy each other's company and doing a good job.

The Role:

Your main purpose will be to support the sales team by providing exceptional customer service and maintaining regular communication with clients and the wider team.

Your key duties will include:

• Acting as a key contact for assigned international clients.
• Processing new customer orders and issuing invoices/credit notes accurately.
• Creating new products in the system and processing essential export documentation.
• Attending weekly production meetings to ensure customer requirements are met.
• Maintaining monthly sales data.
• Providing complete customer service and building strong, lasting relationships.

The Person:

To be considered, it is essential that you have a proven record of providing exceptional customer service, be an excellent communicator with the ability to liaise with people at all levels and have a high attention to detail.

The right person for the team will also be:

• Mature in approach, adaptable, and a true team player.
• Experienced in a customer service or administrative role.
• Extremely organised, with the ability to prioritise competing tasks and work under pressure to meet deadlines.
• A proactive problem‑solver with a keen eye for detail.
• Experience with international liaison.