Junior Sales Administrator

Tricel; Leeds; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Excellent development opportunities

Good work life balance

Employee Assistance Programme

Health and wellbeing initiatives

Team oriented atmosphere

Job summary

Tricel in Leeds is seeking a Junior Sales Administrator to support the Sales team with customer enquiries, order processing, quotations, and general administration. The role offers hands-on training in a growing international business, with opportunities to develop commercial and administrative skills.

The successful candidate will be organised, detail-oriented and eager to learn, contributing to high levels of service and progression within the company.

Qualifications

• Previous administrative or customer service experience preferred.
• Excellent communication and organisational skills.
• Experience using CRM systems is beneficial.
• Proactive problem-solving and process improvement mindset.

Responsibilities

• Assist with processing customer orders in a timely fashion, in line with Company procedures.
• To produce courier labels for sales orders to be dispatched.
• Administering Purchase Orders through Sage.
• Responsible for dealing with customer enquiries both on the phone & in person.
• Responsible for monitoring the office email & responding to customers in a timely manner.
• Produce quotations as requested by customers directly or the Sales team.
• Liaison with customers on a regular basis to ensure deliveries are booked in.
• Ensure all courier queries are dealt with in order to meet customer expectations.
• Ensure all paperwork is filed correctly and in a timely manner.
• Ensure all internet and eBay orders are printed and processed and then marking these as dispatched.
• Process the decant forms on to the system as and when they arise.
• Scan & PDF all orders/manifests as instructed by your Manager.
• Responsible for following Company policies & procedures at all times & make recommendations for improvements.
• Any other duties as assigned by your line manager to meet the needs of the business.

Skills

MS Office

CRM familiarity

Strong communication

Team player

Attention to detail

Tools

Sage

Job description

Junior Sales Administrator

Are you looking to take the next exciting step in your career?

Brief Description

We are seeking a Junior Sales Administrator to join our team in Leeds. This is a fantastic opportunity for an enthusiastic and motivated individual to join a growing international business, where you will receive hands‑on training and support while developing valuable commercial and administrative skills. Working closely with the Sales team, you will assist with customer enquiries, order processing, quotations, and general administration, helping to ensure a high level of service is delivered to our customers. This role is ideal for someone who is organised, detail-oriented, and eager to learn, with genuine opportunities for development and progression within the business.

Responsibilities

• Assist with processing customer orders in a timely fashion, in line with Company procedures;
• To produce courier labels for sales orders to be dispatched;
• Administering Purchase Orders through Sage;
• Responsible for dealing with customer enquiries both on the phone & in person;
• Responsible for monitoring the office email & responding to customers in a timely manner;
• Produce quotations as requested by customers directly or the Sales team;
• Liaison with customers on a regular basis to ensure deliveries are booked in;
• Ensure all courier queries are dealt with in order to meet customer expectations;
• Ensure all paperwork is filed correctly and in a timely manner;
• Ensure all internet and eBay orders are printed and processed and then marking these as dispatched;
• Process the decant forms on to the system as and when they arise;
• Scan & PDF all orders/manifests as instructed by your Manager;
• Responsible for following Company policies & procedures at all times & make recommendations for improvements;
• Any other duties as assigned by your line manager to meet the needs of the business.

Key Skills & Experience

• Good IT skills, including Microsoft Office applications;
• Previous experience in an administrative role, customer service, retail, office support or similar role would be advantageous but is not essential;
• Strong organisational skills and attention to detail;
• Experience using CRM systems or business software would be beneficial but not essential;
• Excellent communication skills, both written and verbal;
• Ability to work independently and as part of a team;
• A proactive approach to problem-solving and process improvement.

Personal Attributes

• Eager to learn
• Self-motivated
• can do attitude
• Excellent communicator
• Team spirit
• Organised
• Attention to detail

What do we offer?

• Excellent development and growth opportunities
• Hours 08:30-16:30 Monday to Thursday and 08:00-15:30 on Friday
• Holidays 22 days plus bank holidays
• A supportive and collaborative culture
• A fun and dynamic work environment
• Team oriented atmosphere
• Good work life balance
• Opportunity to work across countries and cultures
• Employee Assistance Programme
• Health and Wellbeing initiatives

Tricel is a global provider of high-performance composite solutions for the Water Storage, Environmental, Construction and Materials industries. The business has structured a unique set of distinctive capabilities, spanning from concept design to sophisticated manufacturing processes. Its proven ability to absorb, improve and generate new technologies, material and processes has long fuelled its competitiveness and growth. Headquartered in Killarney, Tricel operates from Ireland, UK, France and Denmark ensuring it is positioned to service a wide customer base, in over 50 countries worldwide. Details of group activities can be viewed at: www.tricel.eu.

Tricel is an equal opportunities employer.