Junior Product Specialist - QA, Support & Docs (London)

kinship group

Greater London

On-site

GBP 24,000 - 28,000

Full time

14 days+
Application generator

Don’t send a generic resume — generate a resume and cover letter tailored to this exact role.

Get past ATS filters

Benefits offered by this job

Competitive salary
Central London office
No-BS team
Work-life balance

Job summary

Kinship in London is seeking a Junior Product Specialist who enjoys turning ideas into tangible software, testing features, and helping customers succeed. You’ll work with product, design, engineering, and support to ensure releases are polished and practical.

You’ll learn Revit and the AEC industry, provide technical support, and write clear documentation. This hands-on role fits someone who loves software and making workflows smoother while balancing a collaborative team culture.

Qualifications

  • Some experience providing technical support, professionally or informally.
  • Ability to explain technical concepts in plain English.
  • Demonstrated ability to quickly learn and become proficient in new technologies.
  • Bonus if you have exposure to architecture, engineering or construction fields.

Responsibilities

  • Test new product features — from early concept to final QA.
  • Answer customer help tickets, ensuring issues are resolved quickly.
  • Write support content and documentation to help users succeed.
  • Learn about Revit and the AEC industry.

Skills

Technical support experience
Clear English communication
Quick learner
AEC industry interest

Job description

Kinship in London is seeking a Junior Product Specialist who enjoys turning ideas into tangible software, testing features, and helping customers succeed. You’ll work with product, design, engineering, and support to ensure releases are polished and practical.

You’ll learn Revit and the AEC industry, provide technical support, and write clear documentation. This hands-on role fits someone who loves software and making workflows smoother while balancing a collaborative team culture.

Get your free, confidential resume review.

or drag and drop your file here.

Similar jobs

Similar jobs worth comparing

Junior Product Specialist - Revit & AEC Remote-Friendly
Junior Product Specialist - Revit & AEC Remote-Friendly

Clic Plateau Est • Greater London

Hybrid
GBP 29,000 - 31,000
Paid time off
Work-life balance
Parental leave
+3
Revit Product Specialist: QA, Demos & Support
Revit Product Specialist: QA, Demos & Support

kinship group • Greater London

On-site
GBP 50,000 - 70,000
Competitive salary
Office in central London
No-BS team focused on great software
+1
Junior Product Specialist, Revit
Junior Product Specialist, Revit

kinship group • Greater London

On-site
GBP 24,000 - 28,000
Competitive salary
Central London office
No-BS team
+1
Product Specialist, Revit
Product Specialist, Revit

kinship group • Greater London

On-site
GBP 50,000 - 70,000
Competitive salary
Office in central London
No-BS team focused on great software
+1
Product Specialist, Revit
Product Specialist, Revit

Clic Plateau Est • Greater London

Hybrid
GBP 29,000 - 31,000
Paid time off
Work-life balance
Parental leave
+3
Junior Operations Specialist
Junior Operations Specialist

kinship group • Greater London

Hybrid
GBP 24,000 - 32,000
Central London office
Competitive salary
Growth opportunities
+1
Junior Operations Specialist
Junior Operations Specialist

kinship • Greater London

On-site
GBP 26,000 - 32,000
Central London office
Great coffee
Work-life balance
+1
Revit Family Designer for Real-World Workflows
Revit Family Designer for Real-World Workflows

kinship group • Greater London

On-site
GBP 45,000 - 65,000
Competitive salary
London office in central London
No-BS team culture
+1
Revit Content Specialist
Revit Content Specialist

kinship group • Greater London

On-site
GBP 45,000 - 65,000
Competitive salary
London office in central London
No-BS team culture
+1
Senior Product Designer — UI/UX, Figma & Design Systems
Senior Product Designer — UI/UX, Figma & Design Systems

Clic Plateau Est • Greater London

Hybrid
GBP 65,000 - 90,000
Paid time off
Work-life balance
Parental leave
+3