Junior Operations Specialist

kinship group; Greater London; Hybrid; GBP 24,000 - 32,000; Full time

Benefits offered by this job

Central London office

Competitive salary

Growth opportunities

Work-life balance

Job summary

Kinship in London seeks a Junior Operations Specialist to help run a growing tech business. You’ll assist across finance, HR, security and compliance, and sales/marketing while learning how a modern company operates every day.

You’ll handle admin tasks, maintain CRM data, and support onboarding, events, and documentation. A curious, organized graduate with clear English will thrive here.

Qualifications

• Graduate role; no long CV required.
• Experience keeping things organized (job, project, team).
• Strong written English communication.

Responsibilities

• Provide day-to-day operational support across finance, HR, security & compliance, sales and marketing.
• Handle admin tasks: billing/renewals, HR files, events support, CRM upkeep.
• Support ISO 27001, GDPR docs, and security questionnaires from customers.
• Help improve systems and processes across areas.
• Research new projects at CEO direction.
• Learn how all parts of a tech business fit together.

Skills

Organizational skills

Clear communication

Time management

Curiosity

Education

Bachelor's degree

Tools

Notion

Slack

CRM

Job description

Help us keep every part of the business running smoothly — and find ways to make it run even better.

Hey there — we're Kinship

We're building the content management and project tracking platform for Revit that AEC firms actually want to use — because we've lived the pain ourselves. Our tools help architects, engineers, and BIM managers standardize libraries, track usage, and eliminate chaos.

We're looking for a Junior Operations Specialist to join our team in London. Behind every good product is a business that has to run well too — and you'll be the person helping make that happen across finance, HR, security & compliance, sales and marketing. Reporting directly to our CEO, you'll get an inside view of how a tech company actually works.

This isn't an office manager or administrative assistant role. Yes, there's hands-on admin, but you'll also help maintain and improve the systems behind each of these areas, and research new projects and initiatives as we grow.

This is a graduate role, designed for someone fresh out of university (or close to it). You don't need years of experience — you need curiosity, care, and the drive to learn fast. In return, you'll pick up skills across every part of a tech business and grow into a more focused and responsible role over time.

In this role, you will:

• Provide day-to-day operational support across finance, HR, security & compliance, sales and marketing

• Handle the admin that keeps things moving — managing customer billing and renewals, maintaining HR files, supporting events, and keeping our CRM up to date

• Help maintain our security & compliance program — including our ISO 27001 certification, GDPR documentation, and security questionnaires from customers

• Help improve the systems and processes each of these areas runs on

• Research new projects and initiatives at the direction of our CEO

• Learn how all the parts of a tech business fit together

We think your background probably includes:

• A recently completed degree, or the equivalent in early work experience — this is a graduate role, so we're not expecting a long CV

• Some experience keeping things organized, whether for a job, a project, a team or an organization

• Experience communicating clearly in plain English, especially in writing

• Bonus points if you've used tools like Notion, Slack or a CRM before

You're probably someone who:

• Spots the little things — a wrong number, a missing record, a step in a process that could be smoother

• Learns new tools and topics quickly, and enjoys doing it

• Manages your time well and can prioritize when several things need attention at once

• Enjoys variety and is curious about how businesses actually run — from billing to hiring to closing deals

• Takes pride in making things clearer, faster, and better for others

What We Offer

• Competitive salary

• A beautiful, plant-filled office in central London (by Southwark tube station) and good coffee (obviously)

• A no-BS team of people who love building great software together

• A front-row seat to every side of a growing tech company — and room to grow with it

• A company that believes in work-life balance

We believe the best people come from all backgrounds and walks of life. If this role excites you and you think you have what it takes – even if you don't tick every box – we'd love to hear from you.